Ann Nicolle Torillas

Palompon, Province Of Leyte

Summary

Dynamic and customer-focused professional with proven expertise in cash management and exceptional customer service at a Hardware Store. Successfully maintained a balanced cash drawer while enhancing customer satisfaction through efficient transactions and relationship building. Recognized for patience and empathy, contributing to a welcoming shopping environment and repeat business.

Overview

years of professional experience

Work History

Cashier

Hardware Store

03.2018 - 03.2022

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Performed cash, card, and check transactions to complete customer purchases.

Education

Palompon Institute of Technology

Palompon, Province Of Leyte, Philippines

High School Diploma -

Palompon National High School

Palompon, Province Of Leyte, Philippines

04.2001 -

Skills

Customer service

Timeline