Open To Work
Hi, I’m
Annie Rivas
Virtual Assistant
Sto Tomas,Batangas
Work Preference
Overview
8
years of professional experience
6
years of post-secondary education
Work History
Self Employed ServicesSto Tomas, Batangas
Resume Writer
03.2025 - Current
Job overview
- Developed and published professional resumes, cover letters and online profiles.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Golden Arches Development Corporation, McDonald'sSto Tomas, Batangas
Service Crew Member
05.2023 - 05.2025
Job overview
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Operated cash registers and POS systems, handling over $[Amount] in cash daily.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Self-employeedSto Tomas, Batangas
Online Seller
09.2018 - 06.2022
Job overview
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
- Analyzed customer trends and provided insights to improve customer experience.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Established relationships with suppliers to increase online product offerings.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed customer service inquiries and complaints for customer satisfaction.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
Yazaki-Torres ManufacturingCalamba City
Production Worker
11.2018 - 06.2019
Job overview
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Assembled products according to changing daily work orders and specific customer needs.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected products and machines to maintain quality and efficiency.
JollibeeSto Tomas, Batangas
Service Crew Member
02.2018 - 03.2018
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Skills
- Communication and teamwork
- Time management and organization
- Adaptability in fast-paced environments
- Attention to detail and accuracy
- Problem-solving and critical thinking
- Customer service orientation
- Reliability and professional integrity
- Quick learning and willingness to be trained
References
Available upon request
Personal Information
- Date of Birth: August 8, 1999
- Nationality: Filipino
- Gender: Female
- Marital Status: Married
- Religion: Roman Catholic
Summary
Currently managing a Facebook page for a resume-making business (1 year to present), specializing in recruiter-ready CVs and professional documents with clarity, impact, and authenticity. Skilled in email management, with strong technical proficiency in Microsoft Office, Excel, Canva, and the ability to create digital designs for business, branding, and creative projects. Highly recognized for attention to detail, ensuring accuracy, quality, and professionalism in every task.
Adapted entrepreneurial skills as an Online Seller for 4 years during the pandemic era, successfully managing product sourcing, marketing, and customer relations in a competitive digital marketplace.
Worked as a Production Operator at Yazaki Torres Inc., developing expertise in quality control, process adherence, and operational productivity.
Served as a Service Crew at McDonald’s (2 years) and Jollibee (2 months), gaining valuable skills in customer satisfaction, teamwork, and efficiency in fast-paced environments.
Demonstrated leadership as a Department Councilor in the Entrepreneurship Department during college, and as Class President from Grade 3 to Grade 8, fostering collaboration, responsibility, and organizational skills from an early age.
Academic foundation includes a Bachelor of Science in Entrepreneurship and Senior High School specialization in Accountancy, Business, and Management (ABM strand), proudly part of the pioneering K–12 batch in the Philippines.
Fluent in English and Filipino, enabling effective communication across diverse audiences. Beyond professional roles, a proud mother of one son, embodying resilience, responsibility, and adaptability—balancing family commitments with career growth.
Languages
- Filipino
- English
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
FILIPINO
Native language
English
Upper Intermediate (B2)
B2
Education
Tanauan City CollegeTanauan City Batangas
Bachelor of Science from Entrepreneurship
08.2023 - 05.2027
Sto Tomas Senior High SchoolSan Miguel Sto Tomas Batangas
Accountancy Business And Management
06.2016 - 04.2018
Affiliations
- Department Councilor
- Class President (Grade 3 to Grade 8)
Timeline
Resume Writer
Self Employed Services
03.2025 - Current
Tanauan City College
Bachelor of Science from Entrepreneurship
08.2023 - 05.2027
Service Crew Member
Golden Arches Development Corporation, McDonald's
05.2023 - 05.2025
Production Worker
Yazaki-Torres Manufacturing
11.2018 - 06.2019
Online Seller
Self-employeed
09.2018 - 06.2022
Service Crew Member
Jollibee
02.2018 - 03.2018
Sto Tomas Senior High School
Accountancy Business And Management
06.2016 - 04.2018