Anne Bridgette Las Pinas
Self Employed
Dipolog City, Province Of Zamboanga Del Norte
Summary
Dynamic professional with a proven track record at St Jude Store, excelling in client communication and innovative inventory management. Enhanced customer engagement through strategic merchandising and market research, driving sales growth. Skilled in cash handling and fostering strong client relationships, ensuring a welcoming environment and exceptional service delivery.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as general virtual assistant position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
3
3
Certifications
1
1
Language
Work History
Self Employed
St Jude Store
2021.06 - Current
- Developed and implemented innovative merchandising strategies that enhanced product visibility and customer engagement.
- Streamlined inventory management processes, resulting in improved stock accuracy and reduced surplus.
- Conducted regular market research to identify trends, leading to the introduction of new product lines that increased sales.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained cleanliness and organization of the cashier area, contributing to a safe and welcoming shopping atmosphere.
Receptionist
Beauty Ethics & Skin Care
2006.04 - 2009.06
- Managed front desk operations, ensuring a welcoming environment for clients and enhancing customer satisfaction.
- Coordinated appointment scheduling using advanced booking systems, optimizing staff utilization and service delivery.
- Developed and maintained strong client relationships through effective communication and personalized service.
- Assisted in inventory management, ensuring timely restocking of products to support service continuity.
- Implemented office organization strategies that improved workflow efficiency and reduced wait times for clients.
- Trained new reception staff on procedures and customer service best practices, fostering a cohesive team environment.
- Handled client inquiries and complaints with professionalism, contributing to a positive reputation for service excellence.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
Secretary
Beneficial Life Insurance
2003.04 - 2005.03
- Managed scheduling and correspondence, ensuring seamless communication across departments and enhancing operational efficiency.
- Developed and maintained filing systems, improving document retrieval speed and supporting compliance with regulatory standards.
- Processed invoices and maintained financial records, contributing to accurate budgeting and timely financial reporting.
Education
Bachelor of Science - Automotive Engineering
MSU-IIT
Iligan City 2001.05 -
Skills
Client communication
Appointment scheduling
Inventory management
Market research
Cash handling
Document management
Customer engagement
Time management
Front desk operations
Data entry
Customer service
Appointment confirmation
Certification
Medical Virtual Assistant Training
Timeline
Medical Virtual Assistant Training
2025-09
Medical Transcription Training
2025-09
Medical Coding Training
2025-09
Self Employed
St Jude Store
2021.06 - Current
Receptionist
Beauty Ethics & Skin Care
2006.04 - 2009.06
Secretary
Beneficial Life Insurance
2003.04 - 2005.03
Bachelor of Science - Automotive Engineering
MSU-IIT
2001.05 -