ANNE SHERRYL DELA CRUZ
Bulacan
Summary
I am eager to secure a challenging role that offers both career advancement and continuous learning across various industries. My aspiration is to forge a lasting and successful career path while acquiring new skills and contributing to the organization’s objectives, ensuring mutual growth and success.
Overview
21
21
years of professional experience
Work History
Travel Operator
UNITEAM MARINE
Paranaque City
12.2025 - 05.2026
- Insert Job description:
- Handles global flight bookings negotiate marine fares, and manage travel documentation to ensure smooth crew rotations. All flight details to be uploaded through Compas system
- Coordinate crew sign-on/sign-off dates and ensure all required travel documents are issued and sent to the respective manning agents, port agencies, and crew members
- Handles ticketing,reissuance and refund through amadeus system
SENIOR MARINE /CORPORATE TRAVEL CONSULTANT
G–TRAVEL INC
Makati City
06.2010 - 06.2025
- Coordinated comprehensive travel arrangements for corporate, VIP, Maritime and offshore personnel, ensuring seamless itineraries.
- Managed both domestic and international flight bookings, aligning with client schedules and preferences.
- Secured hotel accommodations as needed, focusing on comfort, convenience and budget requirements.
- Issued travel insurance policies to safeguard clients against unforeseen events during their trips.
- Responded promptly to travel inquiries, providing expert advice and tailored solutions.
- Handled reservations with precision and attention to detail, delivering personalized travel experiences.
- Resolved potential travel issues effectively, minimizing disruptions and maintaining client satisfaction.
RESERVATION AND TICKETING OFFICER
AMERICAN AIRLINES, INC
Manila
01.2007 - 03.2010
- Managed all aspects of booking, flight reservation and ticketing for diverse clientele, ensuring accuracy and customer satisfaction.
- Provided exceptional service to walk-in and phone-in customers, addressing inquiries and facilitating flight reservations.
- Conducted sales calls to update travel agents on the latest offerings, promotions and policies.
- Coordinated travel packages, including land arrangements and hotel accommodations, primarily within the USA.
- Maintained up to date knowledge of travel industry trends, airline regulations, and destinations information to provide informed recommendations to customers.
PAN MALAYAN EXPRESS, INC
Makati City
01.2005 - 01.2007
- Handles flight reservations and ticketing for FIT’s and corporate clients, handles hotel/resort booking and land arrangements, handles domestic group tours, prepares itineraries and quotations.
Education
BS - Tourism Management
Far Eastern University
01-2008
Skills
- Expertise in Global Travel Markets
- Maritime Travel and Corporate Travel
- Proven leadership in academic projects
Timeline
Travel Operator
UNITEAM MARINE
12.2025 - 05.2026
SENIOR MARINE /CORPORATE TRAVEL CONSULTANT
G–TRAVEL INC
06.2010 - 06.2025
RESERVATION AND TICKETING OFFICER
AMERICAN AIRLINES, INC
01.2007 - 03.2010
PAN MALAYAN EXPRESS, INC
01.2005 - 01.2007
BS - Tourism Management
Far Eastern University