Ann Chenette Almarez
Bank Teller/ OIC Bookkeeper
Bongabong
Summary
At CARD Bank Inc., excelled as a Bank Teller by enhancing customer relationships and streamlining financial transactions. Demonstrated expertise in financial analysis and rapid data entry, contributing to operational efficiency. Achieved a notable increase in cross-sales through exceptional customer service and knowledge of banking products.
Overview
6
6
years of professional experience
Work History
Bank Teller
CARD Bank Inc.
Roxas, Oriental Mindoro
03.2018 - 07.2024
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
Education
Bachelor Of Science - Entrepreneurship
Mindoro State College of Agriculture And Technolog
Victoria, Oriental Mindoro04.2017
Skills
Account updating
Timeline
Bank Teller
CARD Bank Inc.
03.2018 - 07.2024
Bachelor Of Science - Entrepreneurship
Mindoro State College of Agriculture And Technolog
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