Ann Chenette Almarez
Bank Teller/ OIC Bookkeeper
Bongabong
Summary
At CARD Bank Inc., excelled as a Bank Teller by enhancing customer relationships and streamlining financial transactions. Demonstrated expertise in financial analysis and rapid data entry, contributing to operational efficiency. Achieved a notable increase in cross-sales through exceptional customer service and knowledge of banking products.
Overview
6
6
years of professional experience
Work History
Bank Teller
CARD Bank Inc.
Roxas, Oriental Mindoro
03.2018 - 07.2024
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
Education
Bachelor Of Science - Entrepreneurship
Mindoro State College of Agriculture And Technolog
Victoria, Oriental Mindoro04.2017
Skills
Account updating
Cash counting
Expertise in the Type act
Transaction processing
Customer relationship development
Deposit and withdrawal management
Financial analysis
Rapid data entry skills
Financial services
Accounting systems and software
Banking
Timeline
Bank Teller
CARD Bank Inc.
03.2018 - 07.2024
Bachelor Of Science - Entrepreneurship
Mindoro State College of Agriculture And Technolog