ANN BLEE GO-BARRION
General Trias
Summary
Diligent Duty Manager, with solid track record in overseeing daily operations and ensuring exceptional customer service. Successfully managed fleet schedules, resolved conflicts, and maintained high standards of efficiency. Demonstrated leadership and problem-solving skills in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Operations Control Centre - Duty Manager (Flight Operations)
Air Asia Philippines
06.2015 - Current
Guest Services - Duty Manager (Ground Operations)
Air Asia Philippines
12.2014 - 06.2016
Guest Services - Officer/Supervisor (Ground Operations)
Air Asia Philippines
05.2014 - 11.2014
Guest Services Assistant (Ground Operations)
Air Asia Philippines
08.2012 - 05.2014
Passenger Service Agent (Ground Operations)
Clark Airport Support Services Corp. (CASSC)
04.2011 - 08.2012
Education
Tourism Management Course - Hospitality Industry
The Philippine Women’s University-CDCEC
Tarlac City, Province Of Tarlac, Philippines04-2011
Skills
- Customer service focus
- Verbal and written communication
- Operations Management
- Problem-solving abilities
- Multitasking
- Health and safety compliance
Trainingsandseminarsattended
- Train the Trainer Training-Asian Aviation Centre of Excellence, Malaysia
- Guest Service initial compress-Asian Aviation Centre of Excellence, Malaysia
- First Aid
- Bomb Threat Awareness
- Dragon Air World Tracer (UNISYS) System- CASSC Bldg. 7585 DMIA Clarkfield Pampanga
- Dragon Air Cupac System- CASSC Bldg. 7585 DMIA Clarkfield Pampanga
- Basic Customer Service Handling Procedures- CASSC Bldg. 7585 DMIA Clarkfield Pampanga
- Cebu Pacific Ramp and Safety Awareness- Miascor Bldg. DMIA Clarkfield Pampanga
- IATA Dangerous Goods Awareness- CASSC Bldg. 7585 DMIA Clarkfield Pampanga
- Standards of Cebu Pacific Air- Miascor Bldg., DMIA Clarkfield Pampanga
References
- Mr. Ernest Stephen Pante, Head of Operations - Air Asia Philippines Operations Control Center, +63-917-846-7837
- Mr. Julius Galit, Operations Control Center Senior Manager – Air Asia Philippines Operations Control Center, +63-998-845-1967
- Mrs. Maria Rosario Banzon, Financial Advisor-Sun Life Philippines, +63-918-949-6911
Personal Information
- Age: 31 Years Old
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Operations Control Centre - Duty Manager (Flight Operations)
Air Asia Philippines
06.2015 - Current
Guest Services - Duty Manager (Ground Operations)
Air Asia Philippines
12.2014 - 06.2016
Guest Services - Officer/Supervisor (Ground Operations)
Air Asia Philippines
05.2014 - 11.2014
Guest Services Assistant (Ground Operations)
Air Asia Philippines
08.2012 - 05.2014
Passenger Service Agent (Ground Operations)
Clark Airport Support Services Corp. (CASSC)
04.2011 - 08.2012
Tourism Management Course - Hospitality Industry
The Philippine Women’s University-CDCEC
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