Summary
Overview
Work History
Education
Skills
Timeline
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Anna Marie Martires

Meycauayan City, Bulacan

Summary

Dynamic Operations Manager at The New Albergus Inc, skilled in problem-solving and team leadership. Successfully executed high-profile banquet events, enhancing guest satisfaction and operational efficiency. Proven track record in training and developing teams, while implementing effective policies that improved service standards and fostered collaboration across departments.

Overview

2026
2026
years of professional experience

Work History

Operations Manager

The New Albergus Inc
06.2019 - Current

Has the overall responsibility for effectively executing all banquet events to ensure optimum performance and superior guest service. Responsible for coordinating all Banquet functions, proper room set up, service standards, proper breakdown of staff, smooth interaction with other departments, ensuring excellent guest relations, handling last minute requests, ensuring proper suppliers and par stock are maintained. Also carries managerial duties of training and development, coaching, supervising and motivating both banquet service, F&B, warehouse, logistics, decor and linen team. Communicating with all departments relevant to each department. Oversees repairs of equipment and machines under the department.

Sales & Marketing Manager

The New Albergus Inc
07.2014 - 05.2019

Analyzed sales and marketing data for improved strategies.


Improved brand visibility with well-executed promotional campaigns and engaging social media content.


Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.


Managed sales promotions and marketing strategies on major social media sites.

Sales & Marketing Supervisor

The New Albergus Inc
2010 - 2014
  • Analyzed sales performance data regularly and adjusted strategies accordingly for continuous improvement in results.
  • Collaborated with cross-functional departments to develop cohesive marketing materials, enhancing brand visibility and recognition.
  • Recruited top-performing talent to build a high-functioning team focused on achieving aggressive sales targets.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Senior Sales Account Executive

The New Albergus Inc
2005 - 2010
  • Managed sales cycle to maintain solid customer base.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.

Sales Account Executive

The New Albergus Inc
2002 - 2004
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Exceeded sales targets consistently through strategic planning and execution.

Dental Assistant

Watanabe Dental Clinic
2001 - 2002
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Barista

Seattle's Best Coffee
2001 - 2001
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Certificate - Cake Decorating Course

The Wilton Method of Cake Decorating Course
Union City California
01-2001

Bachelor of Science - in Hotel & Restaurant Management

College of The Holy Spirit
Mendiola Manila
01-2001

High School Diploma -

St. Mary's College of Meycauayan
Meycauayan Bulacan
01-1997

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Management
  • Policies and procedures implementation

Timeline

Operations Manager

The New Albergus Inc
06.2019 - Current

Sales & Marketing Manager

The New Albergus Inc
07.2014 - 05.2019

Sales & Marketing Supervisor

The New Albergus Inc
2010 - 2014

Senior Sales Account Executive

The New Albergus Inc
2005 - 2010

Sales Account Executive

The New Albergus Inc
2002 - 2004

Dental Assistant

Watanabe Dental Clinic
2001 - 2002

Barista

Seattle's Best Coffee
2001 - 2001

Certificate - Cake Decorating Course

The Wilton Method of Cake Decorating Course

Bachelor of Science - in Hotel & Restaurant Management

College of The Holy Spirit

High School Diploma -

St. Mary's College of Meycauayan
Anna Marie Martires