Anna Marie Cruz
Computer Engineer
Manila
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
10
10
Certifications
Work History
Collections Analytics Manager
Globe
Taguig
10.2017 - Current
- Performed activities including data analysis to determine recovery trends and help drive Debt Collections strategies, arrears forecasting and MIS reporting.
- Collating, reviewing and overseeing of reports delivered by Collections Analytics Team.
- Analyze credit information and provide proactive risk management reporting to Collection, Business Marketing and Sales team.
- Build sound professional working relationships with our internal partners directly with them where necessary, to resolve issues and/or improve processes.
- Represent Collections at meetings with other departments across business.
- Report Automation and Enhancement
Credit Analyst
Globe
Taguig
06.2010 - 09.2017
- Analyze credit information and provide proactive risk management reporting to Collection, Business Marketing and Sales team
- Recommend best practices and process improvement when appropriate
- Develop SAS/SQL scripts to facilitate data extraction for regular and ad hoc reports
- Participate in meetings to provide insights on portfolio performance
- Perform UAT for data warehouse/dataset/reports creation
- Prepare business reports, review and analyze ad hoc request report
IT Consultant/Data System Support
Globe
Mandaluyong
05.2008 - 05.2010
- Report enhancement and extraction of mainly reports to users thru systems service request using Sybase, SQL and UNIX Scripting and Programming for operational purposes and analytics by top management under Information Systems Group (CBSD) Customer and Billing Solutions Department
Data Center Representative
LBC Development Bank
Makati
08.2006 - 05.2008
- Monitoring of ATM transactions (ATMs)
- Database programming for SQL servers (Rapid SQL)
- Attending to customer queries and concerns regarding ATM transactions (ATMs)
- Coordinating with branches regarding concerns and issues on ATM operations and operational requirements such as reports, statements of account and ATM cards
- Supporting before, during and after ATM installation and subsequent operations
- Ensuring full back up of data before and after cut-off processing. (Batch processing)
Education
Bachelor of Science - Computer Engineering
Colegio De Dagupan
Dagupan City, Pangasinan 06.1998 - 03.2003
Skills
SAS Base
Affiliations
Year 2019 - 2020 I had the privilege of being selected as one of the first members of Globe's Finance Internal Development Program, which is designed to cultivate the company's future finance leaders. During our program, I have developed a plethora of skills that have played a crucial role in our wins. These competencies have proven to be invaluable and contributed significantly to my achievements.
Certification
SAS Programming 1: Essentials
Timeline
AWS Database, Data Analytics, Serverless and Containers Workshop
09-2022
Python Refresher Training
07-2022
Big Data on AWS with TPH
03-2022
Collections Analytics Manager
Globe
10.2017 - Current
SAS Platform Administration 1: Essentials
06-2013
Advanced Predictive Modeling using SAS Enterprise Miner Creating Stored Processes using SAS SAS Data Integration Studio 1: Essentials
10-2012
SAS Macro Languange 1: Essentials SAS SQL 1: Essentials
09-2012
Applied Analytics Using SAS Enterprise Miner SAS Enterprise Guide: ANOVA, Regression, and Logistic Regression SAS Programming3: Advanced Techniques and Efficiencies
08-2012
SAS Enterprise Guide 1: Querying and Reporting Statistics 1: Introduction to ANOVA, Regression, and Logistics Regression
07-2012
SAS Programming 2: Data Manipulation Techniques
07-2011
SAS Programming 1: Essentials
10-2010
Credit Analyst
Globe
06.2010 - 09.2017
IT Consultant/Data System Support
Globe
05.2008 - 05.2010
Data Center Representative
LBC Development Bank
08.2006 - 05.2008
Bachelor of Science - Computer Engineering
Colegio De Dagupan
06.1998 - 03.2003
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