ANNA MAE FLORDELIZA
SAN MATEO
Summary
Experienced with monitoring surveillance systems to detect and prevent security breaches. Utilizes advanced surveillance technologies and analytical skills to maintain secure environment. Track record of detailed reporting and effective communication with security teams.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Surveillance Operator
Lavie Resorts and Casino
10.2023 - Current
- Monitored surveillance feeds to ensure compliance with safety and security protocols.
- Identified and reported suspicious activities to maintain a secure environment.
- Operated advanced surveillance systems for real-time incident analysis and response.
- Collaborated with law enforcement during investigations, providing critical video evidence.
- Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
- Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
- Inspected cameras, monitors and other surveillance equipment for operational integrity.
- Reviewed live and archived video surveillance footage for investigative purposes.
CCTV Operator
New Coast Leisure Inc. (Former New Coast Hotel Manila Inc.)
06.2022 - 10.2023
- Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
- Supplied extracts from CCTV recordings to maintain records.
- Monitored activities captured on cameras to inform authorities of suspicious activities.
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
- Recorded time, date and location of incidents.
- Used incident reporting software such as Microsoft Word and Microsoft Excel to track daily activities.
- Collaborated with other security team members to ensure seamless communication and coordination during emergency situations.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
CCTV Operator
LF Logistics
04.2019 - 06.2022
- Developed standard operating procedures for incident response, improving overall team efficiency during emergencies.
- Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
- Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
- Streamlined daily work processes through proactive maintenance of organized records related to equipment use, incident logs, and other pertinent documentation.
CCTV Operator
New World Manila Bay Hotel (Former Hyatt Hotel)
04.2015 - 04.2019
- Monitored live video feeds to ensure safety and security across multiple locations.
- Conducted regular system checks and maintenance on CCTV equipment to ensure operational efficiency.
- Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Esthetician Nurse
Dermstrata Skin Clinic & Spa
01.2012 - 03.2013
- Performed comprehensive skin assessments to determine client needs and recommend appropriate treatments.
- Administered facials, chemical peels, and microdermabrasion procedures using advanced techniques and equipment.
- Educated clients on skincare routines and product usage to enhance treatment results and client satisfaction.
- Developed customized treatment plans tailored to individual skin types and concerns for optimal outcomes.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
Education
Secondary -
San Mateo National High School
Elementary - undefined
Dulongbayan Elementary School
Bachelor of Science - Nursing
Our Lady of Fatima University
Quezon City, Metro Manila, Philippines11-2011
Skills
- Quick learner
- Patience and concentration
- Integrity and trustworthiness
- Detection software monitoring
- Customer assistance
- CCTV operation
- Incident reporting
- Computer literacy
- Professionalism
Certification
License Nurse
Timeline
Surveillance Operator
Lavie Resorts and Casino
10.2023 - Current
CCTV Operator
New Coast Leisure Inc. (Former New Coast Hotel Manila Inc.)
06.2022 - 10.2023
CCTV Operator
LF Logistics
04.2019 - 06.2022
CCTV Operator
New World Manila Bay Hotel (Former Hyatt Hotel)
04.2015 - 04.2019
Esthetician Nurse
Dermstrata Skin Clinic & Spa
01.2012 - 03.2013
Elementary - undefined
Dulongbayan Elementary School
Secondary -
San Mateo National High School
Bachelor of Science - Nursing
Our Lady of Fatima University
Training course
Basic Occupational Safety and Health Course- BOSH
New World Manila Bay Hotel October 25, November 22 & 29, December 6, 2015 DOLE- BWC accreditation number: 1030-031913-0045