Anna Mae Bingkian
Kabankalan City
Summary
Proven to excel in high-pressure environments, I leveraged my problem-solving skills and customer service expertise at Lbc Express Inc to consistently meet monthly sales targets. Adept at teamwork and collaboration, I also contributed to La Familia Cafe by enhancing menu offerings and optimizing kitchen operations. My flexible approach and goal-oriented mindset drive continuous improvement and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chef Assistant
La Familia Cafe
Kabankalan City Negros Occidental
09.2022 - 11.2024
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
Sales Associate
Lbc Express Inc
LBC SM City Bacolod
07.2015 - 08.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor Of Science In Hospitality Management -
Southland College
Kabankalan City Negros Occidental04.2014
High School Diploma - High School
Tagukon National High School
Brgy Tagukon Kabankalan City Negros Occidental03.2010
Elementary Diploma - Elementary Education
Noac Elementary School
Brgy Camingawan Kabankalan City03.2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Flexible schedule
Certification
Loyalty Awards
Languages
English
Beginner (A1)
Timeline
Chef Assistant
La Familia Cafe
09.2022 - 11.2024
Sales Associate
Lbc Express Inc
07.2015 - 08.2022
Bachelor Of Science In Hospitality Management -
Southland College
High School Diploma - High School
Tagukon National High School
Elementary Diploma - Elementary Education
Noac Elementary School