Annalyn Tejada
Summary
Experienced professional advisor with a proven track record in talent acquisition, sales, and recruitment. Demonstrated expertise in sourcing, interviewing, and onboarding top candidates while emphasizing team collaboration and adaptability to evolving requirements. Known for reliability, results-driven approach, and adeptness at cultivating relationships and fostering a positive work environment. Successfully led multiple campaigns showcasing effective communication and strategic planning skills to achieve organizational objectives.
Overview
18
18
years of professional experience
Work History
Student Recruitment Advisor/SME
Global University Systems
2022.01 - 2024.01
- Provides assistance to students (domestic and International) in the enrollment process. Managed and maintained student pipeline
- Handles student related issues to meet sales target in successful enrolment for Undergraduates, Post graduates and short courses for University Canada West.
- Executed favorable contracts with external vendors such as candidate assessment, reducing overall recruitment costs while maintaining service levels.
Talent acquisition
Worldwide Business Research
2020.01 - 2022.01
- Dedicated in the end to end sales process for tailor-made events for a range of clients and businesses
- Responsible for organizing and directing the completion of events such as roundtables and summit
- Multi tasking between conversing and providing in-depth information and navigation of client's detail
- Lead sourcing and research of potential delegates to build a productive and successful pipeline using LinkedIn, Sales Navigator, Lusha, etc
- Oversaw talent acquisition initiatives, attracting top candidates who contributed positively to the company''s growth trajectory.
Subject Matter Expert
Cognizant Solutions Ltd
2017.01 - 2019.01
- Delivered annuity and finance structure to customers
- Explained process and results to customers and field representatives
- Ensured security and privacy of annuity owners and field representative's information
- Established best practices for knowledge sharing, fostering a culture of continuous learning and improvement.
Subject Matter Expert / Training Assistant / ABAY Supervisor
C3 Customer Contact Channel
2012.01 - 2016.01
- Handled billings and service related Issue for a telecommunication company based in U.S.
- Resolved complaints and offered alternatives and retention to customers
- Handled newly hired agents in preparation for taking calls
- Developed effective training materials for resulting in improved skillsets and increased job satisfaction.
Financial Advisor
Wipro Ltd
2010.01 - 2012.01
- Conducted collection process for a telephone home service based in UK
- Managed deliverables in connection to agent's performance/Upsell all products offered by the company
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
Sales Representative / Training Assistant / Product Coach
NCO/RMH
2006.01 - 2010.01
- Responsible in increasing company's revenue by providing high amount of additional contracts
- Handled classes focused on enhancing communication skills and product knowledge for associates
- Act as a deputy in monitoring Team's performance/Maintained team's performance making sure all metrics are well met if not exceeded
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Education
BS - Hotel and Restaurant Management
Polytechnic University of the Philippines
01.2005
Skills
- Efficient pipeline management
- Strong prioritization skills
- Solution-oriented skills
- Adaptability and Flexibility
- Streamlined onboarding processes
- Candidate evaluation
- Quantitative analysis for decision making
- Skilled in information gathering
Timeline
Student Recruitment Advisor/SME
Global University Systems
2022.01 - 2024.01
Talent acquisition
Worldwide Business Research
2020.01 - 2022.01
Subject Matter Expert
Cognizant Solutions Ltd
2017.01 - 2019.01
Subject Matter Expert / Training Assistant / ABAY Supervisor
C3 Customer Contact Channel
2012.01 - 2016.01
Financial Advisor
Wipro Ltd
2010.01 - 2012.01
Sales Representative / Training Assistant / Product Coach
NCO/RMH
2006.01 - 2010.01
BS - Hotel and Restaurant Management
Polytechnic University of the Philippines