Annalyn Mamaril
Caloocan City
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Quality Assurance Associate
IMW LOGISTICS OPC
01.2023 - Current
- Enhanced product quality by implementing thorough testing procedures and identifying areas for improvement.
- Leveraged statistical analysis tools to identify trends in product performance data, helping guide informed decision-making regarding potential updates or adjustments needed.
- Participated in cross-functional meetings to ensure alignment between quality assurance objectives and overall company goals, fostering a collaborative working environment.
- Analyzed quality and performance data to support operational decision-making.
- Evaluated returned products for safety, functionality and other issues.
- Fixed identified issues to increase productivity and boost workflows.
- Reported problems and concerns to management.
Teller
Customer Frontline Solutions, Inc.
02.2022 - 08.2022
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Maintained friendly and professional customer interactions.
Education
Bachelor in Performing Arts - Major in Dance
UNIVERSITY OF MAKATI
Dr Jose P. Rizal Ext, Taguig, 1644 Metro Manila05.2020
Skills
- Decision-Making
- Customer Service
- Quality Issue Identification
- Quality Control Data Compilation
- Attentive and Observant
- Teamwork and Collaboration
- Report Preparation
- Warehouse Operations
- Production Operations
Timeline
Quality Assurance Associate
IMW LOGISTICS OPC
01.2023 - Current
Teller
Customer Frontline Solutions, Inc.
02.2022 - 08.2022
Bachelor in Performing Arts - Major in Dance
UNIVERSITY OF MAKATI
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