Anna Lourdes Alvarez
Human Resource | Payroll Business Analyst
Santa Maria
Summary
High-level technical skills and attention to detail leading to optimum outcomes. Dedicated to keeping payroll operations compliant with regulations. Proficient in processing garnishments, calculating leave and applying deductions. Excellent problem-solving, report writing and recordkeeping abilities.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Human Resource Compensation and Benefits Manager
Inchcape Philippines
San Juan, Greenhills
03.2023 - Current
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Calculated deductions and processed payroll for employees.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
- Managed 3 employees under may umbrella.
- 500 to 600 employees is been processed per payroll.
Payroll Supervisor (Freelance)
Springlife Therapeutic Community, Inc.
Quezon City
01.2018 - Current
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Led projects and analyzed data to identify opportunities for improvement.
- Delivered services to customer locations within specific timeframes.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Gather information on hours worked for each employee
- Calculate correct amount incorporating overtime, deductions, bonuses etc. with assistance of computer system
- Receive approval from upper management for payments when needed.
- Process taxes and payment of employee benefits
- Keep track of hour rates, wages, compensation benefit rates, new hire information etc.
- Address issues and questions regarding payroll from employees and superiors
- Prepare reports for upper management, finance department etc.
- Drafting of contracts and policy for implementations.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Managing team of assistants for Human Resource Department.
- Processing payroll for 50 plus employees.
Senior Payroll Systems Business Analyst
Achieve Without Borders, Inc. (AWB)
Makati City
08.2021 - 08.2023
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Help clients manage their remote workforce more effectively through the implementation of creative and innovative business systems / solutions
- Handle UHH HRIS (Human Resources Information System), Timekeeping and Payroll Process that are aligned with current policies.
- Analyze, gather and document the client’s business requirements
- Define the business problem. Identify, validate and document the key business requirements and business processes / business process mapping
- Coordinate and facilitate requirements walk-through and sign-offs, verifying with business user’s representatives and client stakeholders
- Conducts interviews and performs analysis in order to create business process maps
- Participate in system configuration, testing, customization, quality assurance activities
- Acted as a project manager on some projects.
Senior Payroll Systems Functional Officer
Mustard Seed Systems Corporation
Quezon City
01.2018 - 09.2021
- Resolved problems, improved operations and provided exceptional service.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Identified issues, analyzed information and provides solutions to problems.
- Led payroll software implementation projects and analyzed data to identify opportunities that requires improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and maintained courteous and effective working relationships with clients, teammates, colleague and management.
- Actively listened to customers, handled concerns quickly and diligently.
- Collaborated with Executives, Finance and Accounting Officers, Human Resource Manager to achieve 100% implementation result.
- Used coordination and planning skills to achieve results according to schedule.
- Assuring compensations are given to employees correctly; and ensure accurate benefits are given.
- Timely payroll computation and up to date knowledge on current news for government mandates for compensation and benefits.
- Assist customers in running their businesses more efficiently by implementing unique and new business systems and solutions.
- Analyze, collect, and document the business requirements of the customer.
- Define the issue at hand. Identify, validate, and record the most important business requirements and procedures / business process mapping
- Coordinate and facilitate requirements walk-throughs and sign-offs, ensuring that representatives from business users and client stakeholders are present.
- In order to generate business process maps, conducts interviews and analyses.
- Participate in activities such as system configuration, testing, customization, and quality assurance.
- Function as a project manager on client implementations.
Payroll and Documentation Officer
Contact Integrated Marketing Communications, Inc
Quezon City
01.2015 - 12.2017
- Actively listened to employees, handled concerns quickly and escalated major issues to Supervisor/Manager.
- Used coordination and planning skills to achieve results according to schedule.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Must be able to review time cards, compute wages, reconcile wages, overtime, and other types of pay with accuracy and compliance
- Making adjustments and reconciliations in pay for raises, bonuses and commission; and or all payroll related matters.
- Handle timekeeping in semi-monthly and weekly payroll frequency.
- Handle 13th-month Pay, Performance Bonus, Final Pay, and Tax Annualization computation.
- Prepare monthly payroll cost allocation reports.
- Ensure releasing of BIR 2316 forms to all employees.
- Handle escalated employee concerns related to payroll.
- Ensure compliance on Company Audit Requirements (BIR, and DOLE).
- Review health benefits activities and HMO transactions for both employees and the provider.
- Monitor Leave Management, Attendance Reports, and Organization Structure in the system
- Monthly Headcount Report to the stakeholders and higher management.
- Assist in the maintenance of employee records and adhere to all PH Laws.
Education
Bachelor of Science - Psychology
Our Lady of Fatima University
Valenzuela City 06.2008 - 01.2012
Skills
Business systems management
Timeline
Human Resource Compensation and Benefits Manager
Inchcape Philippines
03.2023 - Current
Senior Payroll Systems Business Analyst
Achieve Without Borders, Inc. (AWB)
08.2021 - 08.2023
Payroll Supervisor (Freelance)
Springlife Therapeutic Community, Inc.
01.2018 - Current
Senior Payroll Systems Functional Officer
Mustard Seed Systems Corporation
01.2018 - 09.2021
Payroll and Documentation Officer
Contact Integrated Marketing Communications, Inc
01.2015 - 12.2017
Bachelor of Science - Psychology
Our Lady of Fatima University
06.2008 - 01.2012
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