SMM/ TEAM LEADERGeneral Virtual AssistantCustomer Service RepresentativeCreative LeadExecutive Administrative Assistant
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
Remote
Important To Me
Work-life balancePersonal development programsFlexible work hoursCompany CultureWork from home optionPaid time off
2
Languages
8
Years of experience
Resourceful Virtual Assistant with over 8 years of experience streamlining operations and enhancing productivity for executives. Specializes in workflow organization, digital information management, and administrative support. Proficient in Notion, Google Sheets, Canva, and Google Workspace, driving efficiency and enabling business growth.
Work History
EXECUTIVE ASSISTANT/ CREATIVE TEAM SUPPORT
2 Years 3 Months
EY GLOBAL VENTURES | 05.2024 - 08.2026
Supported executive and business activities through organization, coordination, digital task management, and follow-through.
Assisted the creative team with visual/content development and preparation of business assets.
Used Atria, Magnific, Canva, and ChatGPT to support creative production and refinement.
Organized project information and trackers using Notion and Google Sheets.
Provided flexible support across executive, administrative, research, and creative priorities.
CUSTOMER SERVICE REPRESENTATIVE
1 Year 6 Months
MARCO VOLETTI | 09.2024 - 03.2026
Managed social media, content creation, graphic design, product listings, and customer communication.
Developed engagement-focused content emphasizing product details, customer experience, and persuasive storytelling.
Supported Shopify operations and recurring digital workflows.
SOCIAL MEDIA MANAGER
1 Year 1 Month
NOLAN INTERIOR | 02.2024 - 03.2025
Managed customer communications, order tracking, replacement orders, and social media support.
Resolved customer concerns while maintaining professional communication and accurate follow-through.
TALENT ACQUISITION COORDINATOR
1 Year 9 Months
CIELO GROUP OF COMPANIES | 01.2023 - 10.2024
Coordinated recruitment workflows including sourcing, screening, interviews, assessments, reference checks, offers, and onboarding.
Organized candidate information and maintained communication with applicants and internal stakeholders.
SOCIAL MEDIA MANAGER
2 Years 2 Months
LASTING IMPACT | 07.2019 - 09.2021
Managed social media content, creative execution, reporting, and marketing support for multiple brands.
Coordinated team activities and monitored performance and client concerns.
ESL TEACHER
1 Year 2 Months
51 TALK PHILIPPINES | 05.2018 - 07.2019
Delivered structured online lessons while developing strong remote communication, organization, and time-management skills.
Education
Bachelor Degree - Business Administration, Marketing Management
Holy Cross of Davao College, Inc | Davao City | 01-2017
Skills
Executive & Administrative Support
• Operations Coordination
• Calendar & Email Management
• Research
• Data & Spreadsheet Management
• Customer Service
• Social Media Management
• Content Creation
• Graphic Design
• Lead Generation
• Online Research
• Project Coordination
Languages
English
Filipino
ADDITIONAL INFORMATION
VALUE I BRING
Executive support: Reduce administrative workload through organized coordination, research, documentation, and follow-through.
Operational organization: Keep calendars, trackers, documents, information, and recurring workflows structured and accurate.
Cross-functional execution: Combine administrative, creative, customer service, recruitment, and social media capabilities.
Proactive support: Anticipate next steps, manage priorities, and communicate clearly.
Digital adaptability: Quickly work across business, productivity, creative, AI, and customer-service platforms.
Timeline
CUSTOMER SERVICE REPRESENTATIVE
MARCO VOLETTI
09.2024 - 03.2026Read More
EXECUTIVE ASSISTANT/ CREATIVE TEAM SUPPORT
EY GLOBAL VENTURES
05.2024 - 08.2026Read More
SOCIAL MEDIA MANAGER
NOLAN INTERIOR
02.2024 - 03.2025Read More
TALENT ACQUISITION COORDINATOR
CIELO GROUP OF COMPANIES
01.2023 - 10.2024Read More
SOCIAL MEDIA MANAGER
LASTING IMPACT
07.2019 - 09.2021Read More
ESL TEACHER
51 TALK PHILIPPINES
05.2018 - 07.2019Read More
Holy Cross of Davao College, Inc
Bachelor Degree from Business Administration, Marketing Management
Administrative & Executive Support Professional at The Developing Child CentreAdministrative & Executive Support Professional at The Developing Child Centre
Executive Support Associate – Division of Strategic Planning and Results (DSPR) at UNHCR, Geneva HQExecutive Support Associate – Division of Strategic Planning and Results (DSPR) at UNHCR, Geneva HQ