ANNALIZA HERNANDEZ
Marikina city
Summary
To secure a challenging position that utilizes my years of experience while allowing me the opportunity to grow professionally.
Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.
Overview
20
20
years of professional experience
Work History
Business Owner
Power Bolt Auto Repair Shop
01.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Sales and Marketing Manager /Licensed Insurance Agent
J3KL Insurance Services
01.2018 - 01.2025
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Created and expanded sales presentations to new and existing customers increasing net sales revenue
- Spearheaded trade show participation, showcasing products effectively while networking with potential partners or clients.
- Led crisis management team and provided quick turnaround solutions.
Operations Manager
CAAH Freight Forwarding Services
01.2018 - 06.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
NVOCC Manager
Full Speed Freight Systems Inc
01.2016 - 01.2018
- Led team to achieve operational goals, improving efficiency and productivity.
- Managed cross-functional teams for successful project completion.
- Improved employee engagement by implementing new recognition programs.
- Coordinated departmental budgets for optimal resource allocation.
- Developed training programs, boosting team competencies.
- Streamlined processes to enhance productivity and reduce costs.
Business Development Manager
Akioshi Insurance Services & Consultancy
01.2014 - 01.2015
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
Business Development Manager
Lacson & Lacson Insurance Brokerage Inc
01.2011 - 01.2013
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
Sales & Marketing Manager
Street Directory Singapore Pte Ltd
01.2008 - 12.2011
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Analyzed sales and marketing data for improved strategies.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue .
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Travel Agent - Account Officer
Philscan Travel and Tours
01.2006 - 01.2008
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Travel Agent
Philscan Travel and Tours
01.2005 - 01.2008
Market Research
North Diamond
04.2005 - 01.2006
- Conducted in-depth market research for identifying new business opportunities.
- Maximized sales opportunities by conducting comprehensive market research and analysis.
- Increased sales leads by conducting market research and identifying potential clients.
- Maximized trading efficiency by conducting thorough market research and analysis.
Education
MBA - Marketing Management
Pamantasan Ng Lungsod Ng Maynila
06.2009
Highschool -
Valeriano E. Fugoso Highschool
03-2001
College -
Central Colleges of the Philippines
01.2005
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- New business development
- Business marketing
- Business management
- Sales strategies
- Business leadership
Personal Information
- Place of Birth: Manila
- Date of Birth: 09/20/84
- Gender: Female
- Nationality: Filipino
- Driving License: A,B
- Marital Status: Single
Cooking Reading Books, Watching Short Films
I love to cook different Menu's that my kids want to eat. I really love experimenting and putting twist on the dish that makes it unique from the typical dish. I also a book fanatic. During my leisure time, I spend it watching Short Dramas online.
Timeline
Business Owner
Power Bolt Auto Repair Shop
01.2022 - Current
Sales and Marketing Manager /Licensed Insurance Agent
J3KL Insurance Services
01.2018 - 01.2025
Operations Manager
CAAH Freight Forwarding Services
01.2018 - 06.2023
NVOCC Manager
Full Speed Freight Systems Inc
01.2016 - 01.2018
Business Development Manager
Akioshi Insurance Services & Consultancy
01.2014 - 01.2015
Business Development Manager
Lacson & Lacson Insurance Brokerage Inc
01.2011 - 01.2013
Sales & Marketing Manager
Street Directory Singapore Pte Ltd
01.2008 - 12.2011
Travel Agent - Account Officer
Philscan Travel and Tours
01.2006 - 01.2008
Market Research
North Diamond
04.2005 - 01.2006
Travel Agent
Philscan Travel and Tours
01.2005 - 01.2008
College -
Central Colleges of the Philippines
MBA - Marketing Management
Pamantasan Ng Lungsod Ng Maynila
Highschool -
Valeriano E. Fugoso Highschool
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