Anna Laurie Bayacsan
Shilan, La Trinidad, Benguet
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Ride To Eat. Skilled in team management and inventory control, adept at fostering positive relationships with suppliers and staff. Increased efficiency through effective staff scheduling and problem-solving, demonstrating adaptability and a customer-oriented approach.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Ride To Eat
05.2022 - Current
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Housekeeping Staff Member
Nichii Gakkan Ltd. Co
05.2018 - 05.2021
- Enhanced cleanliness and sanitation by performing daily housekeeping tasks such as sweeping, mopping, and dusting.
- Assisted with laundry operations, ensuring fresh linens were available for guests at all times.
- Maintained a professional appearance and positive attitude throughout daily tasks, contributing to an overall pleasant experience for both guests and colleagues alike.
- Adhered to professional house cleaning checklist.
Sales Clerk
7/11 Convenience Store
12.2016 - 07.2017
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Kept front check out area clean and organized for efficient service.
Cashier
Sunshine Supermart
02.2016 - 09.2016
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Houskeeping NC 2 -
Northskills Polythecnic College
Betag, La Trinidad, Benguet04.2021
Domestic Work NC 2 -
Northskills Polythecnic College
Betag, La Trinidad, Benguet09.2017
Bachelor Of Arts In Office Administration -
King's College of The Philippines
Pico, La Trinidad, Benguet03.2013
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Point of Sale (POS) system operation
- Customer-Oriented
- Organization and prioritization
- Complaint resolution
- Staff Scheduling
- Food Service Background
- Adaptable
- Schedule Coordination
- Recruitment
- Reservation handling
- Recipes and menu planning
- Take-out service
- Problem-Solving
- Reliable and Responsible
- Team Leadership
Timeline
Restaurant Manager
Ride To Eat
05.2022 - Current
Housekeeping Staff Member
Nichii Gakkan Ltd. Co
05.2018 - 05.2021
Sales Clerk
7/11 Convenience Store
12.2016 - 07.2017
Cashier
Sunshine Supermart
02.2016 - 09.2016
Houskeeping NC 2 -
Northskills Polythecnic College
Domestic Work NC 2 -
Northskills Polythecnic College
Bachelor Of Arts In Office Administration -
King's College of The Philippines
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