Anna Joy Visaya

San Jose Del Monte, Province Of Bulacan

Summary

Dynamic and dedicated professional with experience as a Pharmacy Assistant. Proven ability in dispensing medications and providing empathetic customer service. Skilled in data entry and stock management, consistently maintaining an organized environment while enhancing customer satisfaction through effective communication and problem-solving.

Professional with strong background in guiding and assisting customers, helping coworkers and completing important tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care.

Overview

years of professional experience

Certification

Work History

PHARMACY ASSISTANT

Watsons Personal Care Store

01.2013 - 04.2025

Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Handling Physical Inventory of the store.

Cashier

SUSANA MART

06.2011 - 05.2012

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Science - Computer Science

NORZAGARAY COLLEGE

Norzagaray, Province Of Bulacan, Philippines

04-2011

Skills

Stocking shelves
Answering customer questions
Data entry and Stock Management

Product restocking
Dispensing and counseling patients medicines

Accomplishments

A member of Watsons Elite team (specialized in handling stores inventory and physical count).

Been an Officer in charge for Pure Drug, Watsons Personal Care

Certification

Strengthening the Pharmacy Support Workforce through Professionalization of Pharmacy Assistants. Held on March 19,2016 at Robbinsdale Residences, Quezon City

Certificate No. 2016-0012

Best in Brand of Service- December 13,2016

Timeline