Consulting professional with strong track record in delivering impactful business solutions. Adept at strategic planning, data analysis, and process improvement. Known for fostering team collaboration and adapting to evolving project needs. Brings expertise in client relations, problem-solving, and driving measurable results.
Overview
5
5
years of professional experience
Work History
Senior Publishing Consultant
AUTHOR SOLUTIONS LLC
Cebu City, Philippines
01.2021 - 01.2025
Assisting authors and new writers in publishing their books by explaining our publishing and marketing services to help make their books available globally.
Team Leader Manager
E-INNOVATIVE SOLUTIONS
Cebu City, Province Of Cebu, Philippines
07.2019 - 09.2021
Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
Led employee relations through effective communication, coaching, training, and development.
Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
Education
Hotel and Restaurant Management -
ASIAN COLLEGE OF TECHNOLOGY
High school or equivalent -
TISA NIGHT HIGH SCHOOL
01.2012
Skills
Proficient in Microsoft Word and Excel
Data entry proficiency
Experienced in Google Docs and Calendar management
Senior Clinical Desktop Publishing Coordinator at COVANCE India Pharmaceuticals Service Pvt. LtdSenior Clinical Desktop Publishing Coordinator at COVANCE India Pharmaceuticals Service Pvt. Ltd