Annabelle Hosmillo
Kawit, Province Of Cavite
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Shopping Center Management Corporation, SM Supermalls
10.2024 - 02.2025
- Managed daily operations for optimal performance, ensuring smooth workflows at Carpark.
- Reviewed incident reports thoroughly for accurate documentation and appropriate follow-up actions when necessary.
- Conducted regular inspections of park facilities to identify areas needing repair or improvement.
- Managed cashiers schedules and assignments, resulting in increased efficiency and productivity.
- Supervised park events, ensuring smooth operations and successful outcomes.
- Supervised team member performance to meet client deadlines and requirements.
Tenant/Customer Relation Assistant
SM Mall Las Pinas
02.2021 - 10.2024
- Main Task is to assist and answer tenants/customer queries, needs and requisition
- Conducting orientation for new tenant employees on company policies and house rules to ensure and maintain a consistent level of service across the mall.
- Investigated and resolved customer inquiries and complaints quickly.
- Identified and resolved discrepancies and errors in customer accounts.
- Admin tasks as needed such as managing incoming calls, answering emails, updating tenants records and handling customer complaints
Treasury Personnel
SM Mall Paranaque
04.2019 - 02.2021
- Audit and deposit Mall collections
- Process reimbursement and liquidation
- Preparing Daily Collection Report for accounting review and responsible for petty cash fund
- Drafted treasury reports to support management decision-making needs.
Admin Assistant/Project Clerk
JGC Philippines Inc.
10.2018 - 04.2019
- Coordinating with Foreign and local engineers of the company throughout the project preparation and providing immediate action to all requisition until the project will be approved and registered
- Organized company events,activities and meetings.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Do employee timekeeping.
Accounting Payables/Receivable
Polylite Industrial Corp.
03.2016 - 10.2018
- Part of being Accounting Payables is to handle Petty cash and preparing checks and vouchers to all billings and requisition
- Review company branches lease of contract for monitoring of rental payment
- For Receivables, the daily task is to post and record customer payment in SAP system
- Reconciliation of payment to Sales and audit team
- Responsible in preparing Sales Invoice, Acknowledgement and Official Receipt
Accounting Assistant
Sunnex Philippines Industrial Corp.
09.2014 - 02.2016
- Monthly Financial Statement preparation
- Booking of Collection Report and Account receivable schedule
- Recording all purchases and checking petty cash
- Responsible also for monthly inventory and submission of taxes such as (1601E,1601C,2550M,2550Q,1702Q)
Education
Bachelor of Science - Business Administration
ABE International College of Business and Accountancy
01.2014
Skills
- Staff supervision
- Bookkeeping
- Task delegation
- Customer relations
- Scheduling coordination
- Marketing
- Handling complaints
- Documentation and recordkeeping
Timeline
Operations Supervisor
Shopping Center Management Corporation, SM Supermalls
10.2024 - 02.2025
Tenant/Customer Relation Assistant
SM Mall Las Pinas
02.2021 - 10.2024
Treasury Personnel
SM Mall Paranaque
04.2019 - 02.2021
Admin Assistant/Project Clerk
JGC Philippines Inc.
10.2018 - 04.2019
Accounting Payables/Receivable
Polylite Industrial Corp.
03.2016 - 10.2018
Accounting Assistant
Sunnex Philippines Industrial Corp.
09.2014 - 02.2016
Bachelor of Science - Business Administration
ABE International College of Business and Accountancy
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