Annabelle Gaspar
A+ Admin Assistant | Virtual Assistant
Tigayon Kalibo
Summary
To leverage my expertise in administrative support and lead generation as a virtual assistant, contributing to the growth and success of a business through efficient organization, strategic planning, and proactive client engagement.
Overview
9
9
years of professional experience
Work History
Discord Community Manager
KAI AI, LTD.
03.2022 - 03.2024
- Oversaw and moderated the Discord server, maintaining a welcoming environment, resolving disputes, enforcing guidelines, and encouraging active participation among members.
- Successfully managed community tasks using Trello for task organization, Notion for overall management, and Mixpanel for analytics, resulting in improved engagement and goal achievement.
- Participated in top-level meetings with Kai AI Ltd executives, offering updates, insights, and strategic input for community growth and engagement efforts.
- Managed the process of financial reporting, ensuring accuracy, compliance, and timely delivery of financial information
Lead Generation Specialist
Powerplug AI, LTD
04.2023 - 06.2023
- Utilized LinkedIn Sales Navigator skills to prospect and identify potential leads, aiding lead generation efforts efficiently.
- Leveraged basic LinkedIn Sales Navigator skills to prospect and identify potential leads, aiding lead generation efforts efficiently.
Customer Service Agent
Cebu Pacific Air
04.2015 - 03.2022
- Delivered exceptional customer experiences by providing expert assistance with bookings, reservations, inquiries, complaints, and requests, processed flight changes, coordinated with other departments, ensured policy compliance, stayed updated on industry trends, and supported during check-in and boarding processes
Education
Bachelor of Science in Customs Administration - Bachelor of Science in Customs Administration
Aklan Polytechnic College
Kalibo, AklanSkills
Milestones Achievements
- Positive Community Culture
- Customer Satisfaction
- Financial Management
- Efficient Service Delivery
References
- Kalysa Bisbee- kalysa@kai.ai
(Department Head- Discord Kai AI, LTD)
- Ziv Shalev- Ziv@kai.ai
(Psychologist, Co-Founder Kai AI, LTD)
Additional Information:
Received recommendation letters from both KAI LTD's Department head and CGO.
Timeline
Lead Generation Specialist
Powerplug AI, LTD
04.2023 - 06.2023
Discord Community Manager
KAI AI, LTD.
03.2022 - 03.2024
Customer Service Agent
Cebu Pacific Air
04.2015 - 03.2022
Bachelor of Science in Customs Administration - Bachelor of Science in Customs Administration
Aklan Polytechnic College
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