Cooking and Baking
Annabelle Capinpin
HR Associate In Compensation And Benefits
Mandaluyong City ,00
Summary
Hardworking and passionate with strong organizational skills
Ready to help team achieve company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Language
4
4
years of post-secondary education
7
7
years of professional experience
Work History
HR Associate
Don Bosco Technical College
Mandaluyong City , Metro Manila
01.2021 - Current
- Processing payroll, which includes ensuring vacation and sick time are tracked in the system
- Answering payroll questions
- Facilitating resolutions to any payroll errors
- Participating in benefits tasks, such as claim resolutions, reconciling benefits statements, and approving invoices for payment
- Maintaining current HR files and databases
- Updating and maintaining employee benefits, employment status, and similar records
- Performing payroll/benefit-related reconciliations
- Performing payroll and benefits audits and recommending any correction action
- Completing termination paperwork and assisting with exist interviews
Executive Assistant to the President
Bayan Automotive Industries Corporation
Makati City , Metro Manila
08.2019 - 10.2020
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Filing and record keeping of various internal and external documents.
- Keep track of daily scheduled appointments and meetings
- Ensured the proper reception of visitors and other guest
Sales Account Manager
Market Place Christian Church and Multi Purpose Cooperative
Pasay City , Metro Manila
09.2017 - 08.2019
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Obtained and evaluated credit information about prospective customers.
- Anticipated clients' needs by staying in touch on regular basis.
Customer Service Officer
Filipino Pest Control Inc.
Pasay City , Metro Manila
02.2017 - 05.2018
- Resolved concerns with products or services to help with retention and drive sales.
- Promoted company brand and unique offerings through personalized customer service.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Assisted call-in customers with questions and orders.
- Provided primary customer support to internal and external customers.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Reservation Officer
Chef Laudico Guevara's Seven Plates Inc.
San Juan City , Metro Manila
04.2016 - 03.2017
- Managed online booking inquiries and assisted guests, partners with questions throughout entire booking cycle.
- Arranged for group restaurants bookings in collaboration with sales department for weddings and special events.
- Resolved various issues and discrepancies for customers.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Prepared customer invoices, accepted payments and processed refund and cancellation requests.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services and facilities.
- Provided customers with information about availability and pricing.
- Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.
Preschool Teacher
Tabitha Dimension Development Center Inc.
Malabon City , Metro Manila
05.2015 - 03.2016
- Prepares the Lesson Plan and the school class room for the incoming school year.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Supervised students and enforced discipline during all Head Start activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Allowed for ample outdoor discovery time in schedule each day.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
Bachelor of Science - Elementary Education
Carthel Science Educational Foundation Inc.
San Manuel Tarlac City 01.2011 - 04.2015
Skills
File and records management
Clerical
MS Office
Customer Service
Leadership
Team Building
Benefits and compensation
Wages and salary
Interests
Timeline
HR Associate
Don Bosco Technical College
01.2021 - Current
Executive Assistant to the President
Bayan Automotive Industries Corporation
08.2019 - 10.2020
Sales Account Manager
Market Place Christian Church and Multi Purpose Cooperative
09.2017 - 08.2019
Customer Service Officer
Filipino Pest Control Inc.
02.2017 - 05.2018
Reservation Officer
Chef Laudico Guevara's Seven Plates Inc.
04.2016 - 03.2017
Preschool Teacher
Tabitha Dimension Development Center Inc.
05.2015 - 03.2016
Bachelor of Science - Elementary Education
Carthel Science Educational Foundation Inc.
01.2011 - 04.2015