Summary
Overview
Work History
Education
Skills
Timeline
Generic
Anna Vidaurreta

Anna Vidaurreta

Makati City, Metro Manila

Summary

Passionate and hard working person. Open minded and receptive to learn, experience more in pretty much everything.

Overview

8
8
years of professional experience

Work History

Customer Service Representative Advisor II

Concentrix
09.2019 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Remained open-minded and committed to advanced communication practices
  • Led with a can-do attitude and a positive mindset.
  • 5 years tenure and gained experience in email , phone, chat support and back office.
  • Handled retail, financial and Technical support account.

Information Technology Intern

Macrin, INC.
08.2016 - 09.2016
  • Installed and configured software and hardware.
  • Enhanced a City government system efficiency by troubleshooting and resolving hardware and software issues.
  • Reviewed system and network performance to make proactive adjustments based on established IT policies.

Education

Bachelor of Science - Information Technology

AMA Computer College
Makati City, Metro Manila, Philippines
05-2017

High School Diploma -

Pitogo High School
Makati City, Metro Manila, Philippines
04-2014

Skills

  • Ability to work in a team
  • Customer Service
  • Receptive to Ideas
  • Communication
  • Fast and active learner
  • Complaint resolution
  • Technical support
  • Live chat support

Timeline

Customer Service Representative Advisor II

Concentrix
09.2019 - Current

Information Technology Intern

Macrin, INC.
08.2016 - 09.2016

Bachelor of Science - Information Technology

AMA Computer College

High School Diploma -

Pitogo High School

Similar Profiles

CREATE PROFILE
Anna Vidaurreta