ANNA ROWENA S. CUARTEROS

• Assisting personnel in the main office on various tasks
• Data entry and student information management
• Checking Students Course Progress Monitoring (CPM) sheets
• Processing student cancellation of enrollments
• Monitoring students assessments submissions according to intervention strategy form
• Data generation and validation
• Checking of Visa actions made by Prisms and informing the students and agent via email.

• Update and maintain various systems/tools per standard process documentation which may include:
• Execute transactions without minimal direction, enter data and retrieve information from group specific system( all new hires might require some direction initially)
• Audit own data entry for accuracy and make required corrections
• Conduct data verification
• Respond to various requests for information, as needed. Escalate to supervisor as appropriate

Handled visa applications for Australia and United Kingdom

• Document examination and collection of applications for visa processing of tourist visa, business visa, spouse visa and etc.
• Handle customer/applicant queries personally or via email, telephone.
• Handle cash transactions if assigned and ensure 100% accuracy.
• Records maintain all application data.

Handled visa applications for Australia and United Kingdom

• Document examination and collection of applications for visa processing of tourist visa, business visa, spouse visa and etc..
• Handle customer/applicant queries personally or via email, telephone.
• Handle cash transactions if assigned and ensure 100% accuracy.
• Records maintain all application data.