Anjola Adelehin
Makati City, Metro Manila
Summary
Result-oriented professional, hardworking and flexible in any situation. Efficient organizer, motivator, and a decisive leader with the capability to motivate teams to excel & win. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate Teacher providing students with exceptional learning opportunities and support of educational endeavors.
Overview
9
9
years of professional experience
Work History
English Teacher
Nado Nado Homeschooling
09.2023 - Current
- Teaching grammar, vocabulary, writing and reading.
- Improved classroom management by implementing regular routines
- Increased student motivation by providing timely feedback and recognizing achievements.
Medical Intern
Pasay City General Hospital
08.2022 - 07.2023
- Enhanced patient care by meticulously gathering medical histories and performing thorough physical examinations.
- Assisted physicians in conducting diagnostic tests, resulting in accurate diagnoses and targeted treatment plans.
- Collaborated efficiently with multidisciplinary teams to deliver comprehensive patient care and improve overall hospital processes.
- Developed strong rapport with patients, ensuring a comfortable environment for open communication about their health concerns.
- Assisted in patient assessment and collected patient's complete history and vital signs: prepared examination rooms ensuring the cleanliness and sanitation of the work environment
- Documented patient care and performed other duties as assigned by medical doctors
- Awarded the outstanding Clerk of the month
Customer Service Call Centre Representative & Product Specialist
G9outsourcing
09.2017 - 01.2019
- Worked collaboratively in a team environment
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Handled 60plus customer interaction per day, giving detailed, personalized, friendly and polite service to ensure customer retention and satisfaction.
- Collect source data such as customer names, addresses, phone numbers for for over 1000 customers and entered the data into customer service software
- Resolved account delinquencies 10% quicker than usual company rate
- Utilized strong interpersonal and communications skills to serve customers.
- managed a team of 4 members involved in data collection and product testing for process improvements
Administrative Assistant
Renicks Ventures Nigeria Ltd
01.2015 - 01.2016
- Screened and replied to customer emails, answering 10-15 queries per day
- Handled office administrative assistant duties.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
M.D. -
AMA School of Medicine
Makati City, Metro Manila, Philippines08.2023
BA - Biological Sciences
Southwestern University Cebu
12.2015
Skills
- Data Entry
- Inbound and Outbound Call Handling
- Product Managing
- Time Management
- Problem solving
- Online Instruction
- verbal communication
- patient care/assessment
- Friendly and positive attitude
- Physical Examination
- Basic Life Support
- History Evaluations
Timeline
English Teacher
Nado Nado Homeschooling
09.2023 - Current
Medical Intern
Pasay City General Hospital
08.2022 - 07.2023
Customer Service Call Centre Representative & Product Specialist
G9outsourcing
09.2017 - 01.2019
Administrative Assistant
Renicks Ventures Nigeria Ltd
01.2015 - 01.2016
M.D. -
AMA School of Medicine
BA - Biological Sciences
Southwestern University Cebu
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