ANGENICA VILLANUEVA

Bacoor

Summary

Well-trained Assistant Restaurant Manager promoting 6 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.

Overview

years of professional experience

Certification

Work History

ASSISTANT RESTAURANT MANAGER

Chowking

11.2017 - 03.2024

Worked as a Sales and Marketing Manager/Service Quality Manger/Product Quality Manager
Conduct Hiring of employees and interviews
In charged in different marketing events of Chowking Bacoor Blvd
In charge in handling people, trainings to ensure customer satisfaction
Committed in bringing success in all aspects of the operations
In charged in ensuring Gold Quality of Food Product
Ensure Food Safety on Served Products
Conducts Stocks Inventory and Encoding.

STORE MARKETING ASSISTANT / CREW

Jollibee Food Corporation

01.2013 - 06.2017

To serve the company in full professionalism in any event
To provide excellent leadership in preparing cooked foods, dishes and beverage services
Maintain discipline, policies and procedures especially children at all times
Maintain clear and open communications between all staff members and those clients for overall event success
To complete all other assigned duties including computer works
To follow Cleanliness, health and safety practices at all times.

Education

Bachelor of Science - Hotel And Restaurant Management

Cavite State University

Imus, Province Of Cavite, Philippines

05.2017

High School Diploma -

Marella Christianne Institute

Bacoor, Province Of Cavite, Philippines

03.2011

Skills

Inventory Control
Food and Beverage Knowledge
Interpersonal and Written Communication
Restaurant Operations
Guest Relations
Training and Mentoring

Food Safety Compliance
Customer Assistance
Sales and Marketing
Event Coordination
Managing Reservations and Large Parties