Dynamic automobile repair professional with proven expertise in engine repair and customer relations, honed at A and M Motorcycle Repair Shop. Skilled in troubleshooting and diagnostics, I enhance operational efficiency while fostering strong client connections. Recognized for driving revenue growth and maintaining high-quality standards in fast-paced environments.
• Identify Problems: Use diagnostic tools, both manual and computerized, to pinpoint mechanical, electrical, and electronic issues in vehicles.
• Troubleshoot: Investigate and determine the root cause of vehicle problems.
• Repair and Replace: Repair or replace faulty parts and components, ensuring they are properly installed and functioning.
• Test and Verify: Conduct test drives and perform checks to ensure repairs are effective and the vehicle is safe to operate.
• Maintenance:
• Routine Maintenance: Perform regular maintenance tasks like oil changes, tire rotations, fluid checks, and tune-ups.
• Preventative Maintenance: Implement preventative maintenance procedures to help prevent future breakdowns.
• Customer Interaction:
• Explain Issues: Clearly explain vehicle problems and recommended repairs to customers in a way they understand.
• Provide Estimates: Provide accurate cost estimates for repairs and maintenance services.
• Advise on Vehicle Conditions: Advise customers on the overall condition of their vehicles and recommend necessary repairs or maintenance.
• Provided administrative and technical service to motorcycle customers.
• Handled motorcycle service and repair
• Implemented and administered promos and activities related motorcycle services
• Ensured proper use of service tools and materials.
• Maintained cleanliness in the service hub and properly dispose of waste.
• Coordinated with Branch Head for marketing initiatives related to service.
• Ensured all service tools are properly arranged and safeguarded.