Angelo Tinay
Bachelor Of Science In Hospitality Management
Rizal City
Summary
Dynamic hospitality professional with extensive experience at Mibang Hotel and Catering Services, excelling in customer service and strong multitasking abilities. Proven track record of enhancing guest satisfaction through effective communication and teamwork, while maintaining high standards of cleanliness and organization in fast-paced environments. Highly reliable and dedicated to delivering exceptional dining experiences. Skilled in maintaining impeccable cleanliness in hospitality setting, now looking to transition into new field. Developed expertise in efficient cleaning practices and attention to detail. Prepared to bring these transferrable skills to different professional environment. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
Languages
7
7
Certifications
4
4
years of professional experience
Work History
Bartender
1988 Bistro and Bar Restaurant
07.2025 - 05.2026
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Provided exceptional customer service, enhancing guest satisfaction and repeat visits.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Assisted in inventory management, tracking stock levels to minimize waste and shortages.
Server/waiter
Mibang Hotel and Catering Services
07.2023 - 02.2024
- Provided exceptional customer service by promptly attending to guest needs and inquiries.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery.
- Collaborated with kitchen staff to maintain high-quality food presentation and standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Education
Bachelor of Science in Hospitality Management -
Dipolog City Institute of Technology
Dipolog City 05-2025
Diploma Program in Hospitality Management -
Dipolog School of Fisheries, Tesda
Dipolog City 09-2024
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Clear and effective communication
Certification
Bartending NC11
Internships
Mibang Hotel, Dipolog City| June-July 2024
Rotated in bar, housekeeping, food and beverages. Assisted guest arrival and departure time, room preparation, and banquet service.
Golden Peak hotel and suites,Cebu City|Jan-March 2025
Conceirge/bell attendant
Assisted in guest check-ins and check out, warmly welcome and assist guest, provide accurate information, handle guest requests and concerns, managed calls, coordination with other departments, maintain guest confidentiality, managed lagguge.
Learned the value of teamwork, time management, and guests satisfaction.
References
Maribeth A. Fuersas
Assistant professor IV
09096326082
Jaycris P. Alpante LPT, MBA, SPHM-TM
College dean
09161635693
Timeline
Bartender
1988 Bistro and Bar Restaurant
07.2025 - 05.2026
Server/waiter
Mibang Hotel and Catering Services
07.2023 - 02.2024
Bachelor of Science in Hospitality Management -
Dipolog City Institute of Technology
Diploma Program in Hospitality Management -
Dipolog School of Fisheries, Tesda