ANGELO ARCEGA TAFALLA - Software Quality Engineer - Senior Test Engineer

Summary

Detail-oriented Manual Tester with 4 years of experience in quality assurance for web and mobile applications. Strong background in SDLC, STLC, Agile (Scrum), functional/regression/UAT testing, defect tracking with Jira, and collaboration in cross-functional teams. Currently upskilling in automation testing using Selenium WebDriver (Java) and Tricentis Tosca (Product Consultant Certified) to transition into automated QA roles. Seeking opportunities to contribute to high-quality software delivery in Agile environments.

Overview

4

years of professional experience

1

Certification

1

Language

Work History

Software Quality Engineer - Senior Test Engineer

Cheq Systems, Inc.

Makati City

04.2022 - 02.2026

Conducted manual testing for 2 CRM systems related to utility and finance systems testing web and mobile applications, verifying alignment with client requirements, functional specifications, and user stories.
Designed and executed comprehensive test cases for functional, regression, and User Acceptance Testing (UAT), contributing to stable and high-quality releases.
Identified and documented 10+ bugs during testing, provided insights for better user interface and experience, helping prevent critical issues and smoother system navigation before release.
Collaborated closely with Distributed developers, business analysts, product owners, and QA teams in Agile sprints.
Utilized Jira for managing requirements and defects.
Actively participated in daily stand-ups, sprint planning, reviews, and retrospectives; identified process improvements and reported testing progress, risks, and blockers.
Participated in post-release support activities to ensure smooth transitions from development to production environments.
Undergone 1 month automation training as per client's needs and used Java Selenium Cucumber for understanding concepts and Tricentis TOSCA for getting certification.

Customer Service Representative

Amazon

Pasay City

09.2019 - 04.2022

Handled 60+ inbound customer inquiries, complaints, product-related requests, and account security issues with professionalism and efficiency while maintaining below Average Handle Time (AHT) for metrics.

Education

Bachelor of Science - Information Technology

Cavite State University

Imus

01-2019

Skills

Testing Tools: Postman, Jira, Trello, Figma

Testing Methodologies: SDLC, Testing Life Cycle, Agile (Scrum), Manual Testing

Automation Training: Selenium, Cucumber, Tricentis Tosca Product Consultant Certified

Programming Language: Java

Infrastructure: Jenkins, Github