Angelo Quiohilag
608 A. Mabini St. Dela Paz Biñan City Laguna
Summary
Driven by a strong work ethic and exceptional customer service skills, I enhanced client satisfaction at Microventures Philippines Inc. by providing timely financial reports and resolving inquiries efficiently. My background in diverse roles, from caregiving to administrative support, showcases my ability to multitask and build meaningful relationships, ensuring quality control and effective time management across all tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Caregiver
On Call Caregiver
Biñan City, Province Of Laguna, Philippines
09.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
Administrative Aide 1/ Cashier Department
City Government of Biñan
Biñan City, Province Of Laguna, Philippines
04.2018 - Current
- Contributed to a positive work environment by providing professional assistance to colleagues when needed.
- Enhanced team productivity with thorough record-keeping and timely correspondence management.
- Maintained confidentiality of sensitive information while managing files, records, and communications diligently.
- Ensured accuracy in documentation by proofreading materials, maintaining records, and updating databases regularly.
- Organized and detail-oriented with a strong work ethic.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Administrarive Aide 1/ Dietary Department
City Government Of Biñan
Biñan City, Province Of Laguna, Philippines
03.2017 - 03.2018
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Account Officer
Microventures Philippines Inc.
Shaw Blvd. Metro Manila
01.2015 - 09.2016
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Searching people who wants to borrow money for their small business.
- Interviewing the possible clients to know if they have the potential to pay the borrowing amount that they want.
- Responded to requests for information and resolved issues quickly.
- Increased client satisfaction by providing timely and accurate financial reports.
- Collecting payments of the clients and remits it to the head office.
Service Crew Member
Tokyo Tokyo
Santa Rosa City, Province Of Laguna, Philippines
02.2012 - 04.2013
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
No Degree - Caregiving
Advent Caregiving School
Biñan City, Province Of Laguna, Philippines12.2023
Associate of Arts - Hotel And Motel Services
Trimex Colleges
Binan City, Province Of Laguna, Philippines03.2012
High School Diploma -
Lake Shore Educational Institution
Biñan City, Province Of Laguna, Philippines03.2009
Skills
- Respectful and Compassionate
- Time Management
- Verbal and written communication
- Strong Work Ethic
- Food safety knowledge
- Problem-Solving
- Customer Service
- Cash Handling
- Relationship Building
- Inventory Management
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Quality Control
Certification
Civil Service Crtificate Sub-pro
Caregiving NC II Certification
Health Sercives NC II Certification
Timeline
Caregiver
On Call Caregiver
09.2023 - Current
Administrative Aide 1/ Cashier Department
City Government of Biñan
04.2018 - Current
Administrarive Aide 1/ Dietary Department
City Government Of Biñan
03.2017 - 03.2018
Account Officer
Microventures Philippines Inc.
01.2015 - 09.2016
Service Crew Member
Tokyo Tokyo
02.2012 - 04.2013
No Degree - Caregiving
Advent Caregiving School
Associate of Arts - Hotel And Motel Services
Trimex Colleges
High School Diploma -
Lake Shore Educational Institution