ANGELO DIONISIO
Calamba, Province Of Laguna
Summary
Dedicated Service Advisor with expertise in customer inquiry resolution and process optimization. Proven ability to enhance service efficiency and customer satisfaction through strong communication and attention to detail.
Overview
6
6
years of professional experience
Work History
BP - SERVICE ADVISOR
TOYOTA BALINTAWAK, INC.
EDSA COR. V ANG AND GEN EVANGELISTA, CALOOCAN CITY
04.2025 - Current
- Collaborated with technicians to ensure timely completion of vehicle repairs and maintenance.
- Resolved customer inquiries and concerns efficiently, contributing to improved service experience.
- Educated clients on routine maintenance practices to prolong vehicle lifespan and performance.
- Streamlined communication between service department and customers, enhancing operational efficiency.
SERVICE ADVISOR
PEAK MOTORS PHILS., INC. MITSUBISHI ABAD SANTOS
2943 JOSE ABAD SANTOS AVE., TONDO, MANILA
03.2022 - 03.2025
- Provided expert guidance on vehicle maintenance and repair inquiries to enhance customer satisfaction.
- Coordinated service appointments and managed workflow to optimize operational efficiency.
- Diagnosed vehicle issues and communicated solutions clearly to clients, fostering trust and transparency.
- Streamlined service processes by implementing best practices, improving turnaround time for client vehicles.
BP - LEADMAN
TOYOTA ABAD SANTOS/ CLEANMASTER INC.
2210 151, TONDO, MANILA
12.2021 - 01.2022
- Led daily operations, ensuring all tasks met quality and efficiency standards.
- Coordinated team activities to streamline workflow and enhance productivity.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels, facilitating timely restocking of materials.
BP - SERVICE ADVISOR
AMCAR AUTOMOTIVE CORPORATION/ CLEANMASTER INC.
BGRY. DON JOSE, STA. ROSA, LAGUNA
09.2020 - 12.2021
- Assisted customers in identifying vehicle issues and recommended appropriate services.
- Coordinated service appointments and managed customer follow-ups to enhance satisfaction.
- Provided detailed explanations of services and repairs to customers, ensuring transparency.
- Maintained accurate records of customer interactions and service history in management system.
Quality Control Inspector
GREEN PLUS CORPORATION
BRGY. DITA, STA. ROSA, LAGUNA (Remote)
03.2020 - 06.2020
- Conducted inspections on products to ensure compliance with quality standards.
- Documented inspection results and communicated findings to production teams.
- Assisted in identifying defects and discrepancies in production processes.
- Collaborated with team members to implement corrective actions for quality issues.
Education
High School Diploma -
CALAMBA INSTITUTE
CHIPECO AVENUE, HALANG CALAMBA CITY, LAGUNA2013
GENERAL JOB - AUTOMOTIVE SERVICING
TOYOTA MOTORS PHILIPPINES SCHOOL OF TECHNOLOGY
SANTA ROSA - TAGAYTAY HIGHWAY, STA. ROSA, LAGUNA2019
BACHELOR OF TECHNICAL TEACHING IN EDUCATION - AUTOMOTIVE TECHNOLOGY
DON BOSCO COLLEGE
JOSE YULO BLVD., CANLUBANC, CALAMBA CITY2017
Bachelor of Science - BS CRIMINOLOGY
UNIVERSITY OF PERPETUAL HELP SYSTEM - DALTA
BRGY. PACIANO RIZAL, CALAMBA, LAGUNA2015
Skills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Listening skills
- Attention to detail
- Excellent communication
- Service estimates
- Service recommendations
- Team player mentality
- Handling customer complaints
- Complaint resolution
Timeline
BP - SERVICE ADVISOR
TOYOTA BALINTAWAK, INC.
04.2025 - Current
SERVICE ADVISOR
PEAK MOTORS PHILS., INC. MITSUBISHI ABAD SANTOS
03.2022 - 03.2025
BP - LEADMAN
TOYOTA ABAD SANTOS/ CLEANMASTER INC.
12.2021 - 01.2022
BP - SERVICE ADVISOR
AMCAR AUTOMOTIVE CORPORATION/ CLEANMASTER INC.
09.2020 - 12.2021
Quality Control Inspector
GREEN PLUS CORPORATION
03.2020 - 06.2020
GENERAL JOB - AUTOMOTIVE SERVICING
TOYOTA MOTORS PHILIPPINES SCHOOL OF TECHNOLOGY
High School Diploma -
CALAMBA INSTITUTE
BACHELOR OF TECHNICAL TEACHING IN EDUCATION - AUTOMOTIVE TECHNOLOGY
DON BOSCO COLLEGE
Bachelor of Science - BS CRIMINOLOGY
UNIVERSITY OF PERPETUAL HELP SYSTEM - DALTA
PLAYING PS4 AND BASEBALL
I PLAY PS4 AFTER WORK TO RELAX MY MIND. I ALWAYS PLAY NBA 2K26 AND ALSO I PLAY BASEBALL EVERY SUMMER