Enthusiastic worker eager to contribute to team success through hard work, attention to details and organizational skills. Clear understanding of task handled. Motivated to learn grow and excel in the work industry.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Freight Process Outsourcing Solutions Inc.
Mandaluyong City
07.2024 - 06.2025
Resolved customer complaints efficiently and maintained high satisfaction levels.
Customer Service Representative
IGT Solutions
05.2023 - 05.2024
Provide various planning and booking services, including answering customer's questions and booking tickets.
Waiter
Mr. Don Korean Restaurant
Manila
11.2018 - 03.2020
Shared knowledge of menu items and flavors, enabling customers to make personal decision based on taste and interest.
Customer Service Representative
C3 Customer Contact Channels
Taguig
06.2017 - 08.2018
Provide various planning and booking services, including answering customer's questions and booking tickets.
Office Staff and Safety Officer
Marconstruk Incorporated
Pasig
02.2015 - 02.2017
Inspected worksites, practices and gear for compliance with established safety standards.
Designed programs, policies and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
Manage the attendance and payroll of the workers.
Real Estate Consultant
Empire East Properties
Makati
06.2014 - 10.2014
Coordinated appointments to show marketed properties.
Education
Bachelor of Science - Marketing, Management
Far Eastern University
Manila, Manila
10.2013
High School -
St Joseph School of Fairview
Quezon City
03.2008
Skills
Computer proficiency
Analytical skills
Communication skills
Planning and coordination
Languages
English
Tagalog
References
Mitch Kim, Mr Don Korean Restaurant, 09173223317
Jenneth Edeza, Marconstruk Inc., 09277362390
Randee Salaya, Empire East Properties, 09277038111
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T
Customer Service Representative/Outbound Customer Service Representative at Rooms To GoCustomer Service Representative/Outbound Customer Service Representative at Rooms To Go