Angelo Astorga
Oton, Iloilo
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Content Moderator
Connectys Iloilo
Listing & Content Management
Inspiro Inc.
Locsin St. Molo, Iloilo City
10.2020 - 04.2021
- Drove accuracy of content through careful proofreading and fact-checking.
- Edited and revised wide array of content for accuracy, clarity and consistency.
Customer Service Specialist
Inspiro Inc.
Locsin St. Molo, Iloilo City
11.2019 - 10.2020
- Resolved concerns with products or services to help with retention and drive sales.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Provided primary customer support to internal and external customers.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
Education
High School Diploma -
Jaro National High School
32 Fajardo St. Jaro, Iloilo CIty 04.2001 -
Skills
Content Management
Online Research
Social Media Knowledge
Quality Control Analysis
Customer Service
Teamwork and Collaboration
Reliability
Time Management
Task Prioritization
Adaptability
Copy Editing
Content Creation
Social Media
Timeline
Listing & Content Management
Inspiro Inc.
10.2020 - 04.2021
Customer Service Specialist
Inspiro Inc.
11.2019 - 10.2020
High School Diploma -
Jaro National High School
04.2001 -
Content Moderator
Connectys Iloilo