Summary
Overview
Work History
Education
Skills
Timeline
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Angelo Arellano

Davao City, Province Of Davao Del Sur,DAS

Summary

Qualified Key Account Manager with proven ability to manage and grow key client relationships. Successfully led initiatives that enhanced customer satisfaction and retention. Known for fostering team collaboration and achieving results, adaptable to changing business needs. Skilled in relationship building, negotiation, and project management. Recognized for reliability, effective communication, and problem-solving abilities.

Overview

18
18
years of professional experience

Work History

Key Account Manager

L'Oreal Philippines
10.2016 - 03.2025
  • Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among key accounts holders.
  • Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
  • Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
  • Streamlined internal communication processes, ensuring team members were aligned with account objectives and strategies.
  • Conducted comprehensive market analysis to identify new sales opportunities, significantly expanding client base.
  • Tailored sales pitches to address unique challenges and needs of each key account, improving conversion rates.
  • Initiated cross-selling and upselling strategies to maximize account revenue potential.
  • Coordinated with marketing teams to create account-specific promotional materials, increasing brand visibility and engagement.

Key Account Executive

LBP Service
08.2014 - 09.2016
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Sales Representative

Zuellig Pharma
09.2007 - 10.2011
  • Consulted with businesses to supply accurate product and service information.
  • Developed, maintained and utilized diverse client base.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Presented professional image consistent with company's brand values.

Education

Bachelor of Science - Nursing

Ateneo De Davao University
Davao City, Province Of Davao Del Sur, Philippines
03-2007

Skills

  • Customer engagement techniques
  • Strategic business development
  • Account development expertise
  • Analytical decision making
  • Collaborative teamwork across functions
  • Proven sales methodologies
  • Customer acquisition strategies
  • Effective proposal presentation

Timeline

Key Account Manager

L'Oreal Philippines
10.2016 - 03.2025

Key Account Executive

LBP Service
08.2014 - 09.2016

Sales Representative

Zuellig Pharma
09.2007 - 10.2011

Bachelor of Science - Nursing

Ateneo De Davao University

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Angelo Arellano