Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
ANGELLE B. CARULASAN

ANGELLE B. CARULASAN

Cebu City, Province of Cebu

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

11
11
years of professional experience

Work History

Laboratory Aide II

Vicente Sotto Memorial Medical Center
01.2022 - Current
  • Prepared accurate lab reports for timely delivery to supervisors, ensuring clear communication of findings.
  • Facilitated effective communication between laboratory staff members by organizing meetings and distributing key updates as needed.

Administrative Assistant II

Vicente Sotto Memorial Medical Center
05.2018 - 12.2021
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Front Desk Officer/ Officer in Charge

GV Tower Hotel
05.2015 - 07.2016
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.

Service Crew

Jollibee Foods and Corporation
04.2013 - 09.2013


  • Providing good customer service and attending to customers' needs.

Education

Bachelor of Science - Hospitality Management

Cebu Technological University Main-Campus
Cebu City, Cebu
03.2016

High School Diploma -

Alcoy National High School
Alcoy, Cebu
03.2010

Alcoy Central Elementary School
Alcoy, Cebu
03.2006

Skills

  • Give best services
  • Follows policies and rules of any institution
  • In-depth knowledge of the hospitality industry, its applications and technologies
  • Can work harmoniously with different types of people
  • Great sense of responsibility towards the people service
  • Posses' patience, humility and judgment
  • Can work under pressure

Personal Information

  • Age: 30
  • Place of Birth: Cebu, City

References

  • Chamberlain I. Agtuca, Medical Specialist - Vicente Sotto Memorial Medical Center, +639239643267
  • Jazz Minerva Briones, Medical Officer – Pathology Department, Vicente Sotto Memorial Center, +639278139215

Timeline

Laboratory Aide II

Vicente Sotto Memorial Medical Center
01.2022 - Current

Administrative Assistant II

Vicente Sotto Memorial Medical Center
05.2018 - 12.2021

Front Desk Officer/ Officer in Charge

GV Tower Hotel
05.2015 - 07.2016

Service Crew

Jollibee Foods and Corporation
04.2013 - 09.2013

Bachelor of Science - Hospitality Management

Cebu Technological University Main-Campus

High School Diploma -

Alcoy National High School

Alcoy Central Elementary School

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ANGELLE B. CARULASAN