Summary
Work History
Education
Skills
CHARACTER REFERENCES
Timeline
Generic
Angel Joy Nolasco

Angel Joy Nolasco

Cebu City,Philippines

Summary

Proactive team member elevates quality of correspondence through high quality customer service. Committed to impeccable document control, product knowledge, and attention to detail. Adaptable and a quick learner with problem-solving skills.

Work History

Customer Service Representative

Alorica
Cebu, Philippines
04.2026 - 09.2026
  • Managed customer service enquiries, ensuring timely and accurate responses to improve overall customer experience.
  • Maximised customer satisfaction by resolving service issues promptly.
  • Built rapport with customers through courteous and professional communications.
  • Assisted customers with product-related questions, feedback and complaints.

Education

DE LA SALLE ANDRES SORIANO MEMORIAL COLLEGE
Toledo City
04-2021

General P.del Rosario Elementary School
Toledo, City
03-2015

Bachelor of Science - Business Administration Major in Financial Management

University of Cebu Main Campus
City of Cebu

Skills

  • Customer service
  • Problem solving
  • Task prioritization
  • Customer relationship management
  • Complaint resolution
  • Multi tasking
  • Active listening

CHARACTER REFERENCES

  • Beverly Anne B., Cuevas, Teacher, 09615740714, Naga Elementary School
  • Vincent A., Pardon, Teacher, 09269876567, Cebu Institute of Technology, Pardo, Cebu City
  • Andres M., Nunez, Principal, 09177986345, Apas National High School -ALS

Timeline

Customer Service Representative

Alorica
04.2026 - 09.2026

DE LA SALLE ANDRES SORIANO MEMORIAL COLLEGE

General P.del Rosario Elementary School

Bachelor of Science - Business Administration Major in Financial Management

University of Cebu Main Campus
Angel Joy Nolasco