Angelito Luat
Project Manager
Cebu City,Cebu
Summary
Motivated Project Manager with 10 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time and on budget. Considerable client-facing project experience has driven commitment to customer satisfaction.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Care Coordinator
Grouport
New York
01.2024 - Current
- Managed high-priority escalations effectively, minimizing negative impact on the organization''s reputation and revenue streams.
- Served as a trusted point of contact for internal stakeholders regarding all aspects of client care coordination efforts across departments.
- Streamlined appointment scheduling for improved efficiency and increased client retention.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Project Manager
URLink Print and Media
Cebu City
05.2019 - 11.2023
- Manage projects from procurement to commission
- Implement project deadlines by coordinating with the design team to manage performance
- Provide updates and timelines to authors regarding project status
- Accelerate progress by continually reviewing performance and project timelines.
Design Project Manager
Ripe Concepts
Cebu City
11.2017 - 04.2019
- Oversee day-to-day completion of tasks & projects by team pod
- Responsible for design submissions, approvals and revisions to clients
- Reported regularly to managers on project budget, progress and technical problems
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Led design teams through design, production and launch process.
Project Manager
Delonix
Cebu City
06.2017 - 10.2017
- Managed all aspect of the project: involving deadline setting, delegation of tasks, staff engagements and progress monitoring
- Track progress, provide feedback and quality assurance at all times
- Updated customers and senior leaders on progress and roadblocks
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Digital Marketing Coordinator
MOPRO Philippines
Cebu City
01.2017 - 05.2017
- Engaged clients by phone and email to provide premier customer service
- Helped clients understand the power of digital marketing by clarifying goals and online design functionality
- Fulfilled client requests and provide expert guidance regarding our process, marketing strategy, and products
- Managed multiple projects seamlessly via team pod
- Managed digital projects from initial concept through final implementation and live monitoring
- Helped clients develop website portals and social media pages to promote businesses.
Project Manager
TATE Publishing and Enterprises
Cebu City
05.2014 - 01.2017
- Managed design team on a variety of projects
- Provided updates and timelines to authors on project status
- Used Microsoft Word and other software tools to create documents and other communications
- Proved successful working within tight deadlines and fast-paced atmosphere
- Improved operations through consistent hard work and dedication.
Registered Tape Network Coordinator
Eli Global Philippines Resources Center, Inc
Cebu City
07.2011 - 05.2014
- Cross-referenced store location and availability
- Proof-read data and make sure that there is minimal error on contracts
- Coordinated with sales support to make sure issues are resolved in a timely manner
- Provided clients with cost estimates of advertising products or services
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Used coordination and planning skills to achieve results according to schedule.
Education
Graduate of Bachelor of Science - Architecture
06.1993 - 04.1998
Skills
Project Management
Procedure Development
Communication and Writing skills
Organization and Time Management
Spreadsheets Expertise
CRM Management
Timeline
Care Coordinator - Grouport
01.2024 - Current
Project Manager - URLink Print and Media
05.2019 - 11.2023
Design Project Manager - Ripe Concepts
11.2017 - 04.2019
Project Manager - Delonix
06.2017 - 10.2017
Digital Marketing Coordinator - MOPRO Philippines
01.2017 - 05.2017
Project Manager - TATE Publishing and Enterprises
05.2014 - 01.2017
Registered Tape Network Coordinator - Eli Global Philippines Resources Center, Inc
07.2011 - 05.2014
Don Honorio Ventura State University - Graduate of Bachelor of Science, Architecture
06.1993 - 04.1998