Summary
Overview
Work History
Education
Additional Information
Certification
Timeline
Generic
Angelique  desoloc

Angelique desoloc

BSHRM
Antipolo City

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

10
10
years of professional experience
2
2
Certifications
1
1
Language

Work History

Massage Therapist

Freelance
06.2022 - Current
  • Cleaned and disinfected treatment areas, massage beds and equipment to maintain customer health and safety.
  • Managed scheduling and appointments efficiently, maximising client satisfaction and operational productivity.
  • Discussed treatment with patients to increase involvement.
  • Assisted patients to access relaxation techniques and functional activities.
  • Guaranteed repeat customers by providing compassionate, attentive massage therapy techniques.
  • Built strong relationships with patients by providing personalised support and individualised care.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.

On call cleaner

Freelance
03.2022 - Current
  • Followed sanitisation, health and hygiene regulations.
  • Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
  • Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces.
  • Conducted deep cleaning of restrooms, including sanitising toilets, sinks, and mirrors for hygiene upkeep.

Supermarket Cashier

Robinson's Supermarket
08.2016 - 12.2016
  • Greeted customers enthusiastically, engaging in conversation to ensure friendly, professional customer care.
  • Handled cash, credit card, and voucher payments, maintaining accurate financial records.
  • Scanned items with precision and speed, reducing customer wait times.
  • Handled cash, credit, and debit transactions, ensuring accurate change and receipt issuance.
  • Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
  • Maintained a high level of professionalism and courtesy, addressing customer queries promptly.

Supermarket Cashier

Robinson's Supermarket
01.2016 - 06.2016
  • Processed payments by cash, cheque, or card to complete transactions.
  • Processed transactions quickly and accurately, enhancing customer checkout experience.
  • Calculated and provided accurate change to customers after transactions.
  • Worked with tireless energy and drive to meet service targets and improve till-point efficiency.

Education

Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT

ICCT COLLAGES INC.
ANTIPOLO

Bachelor of Science - HIGH SCOOL

GOV. ISIDRO S. RODRIGUEZ SR. MEMORIAL NATIONAL HS
Cainta, RIZAL

Bachelor of Science - ELEMENTARY

MAMBUGAN ELEMENTARY SCHOOL
ANTIPOLO

Additional Information

Age: 30 yrs old

Place of Birth: Antipolo City

Height: 4'11 ft

Weight: 52 kg

Date of Birth: August 1, 1995

Gender: Female

Nationality: Filipino

Marital Status: Single

Religion: Roman Catholic

Certification

HOUSEKEEPING NCII

Timeline

Massage Therapist

Freelance
06.2022 - Current

On call cleaner

Freelance
03.2022 - Current

Supermarket Cashier

Robinson's Supermarket
08.2016 - 12.2016

Supermarket Cashier

Robinson's Supermarket
01.2016 - 06.2016

Bachelor of Science - HIGH SCOOL

GOV. ISIDRO S. RODRIGUEZ SR. MEMORIAL NATIONAL HS

Bachelor of Science - ELEMENTARY

MAMBUGAN ELEMENTARY SCHOOL

Bachelor of Science - HOTEL AND RESTAURANT MANAGEMENT

ICCT COLLAGES INC.
Angelique desolocBSHRM