Angeline Joy Padagas
Anonang Menor, Caoayan Ilocos Sur
Summary
Adept at managing the front desk with a proven track record at Regency Hotel, I excel in conflict resolution and ensuring guest satisfaction. My expertise in Microsoft Office and exceptional listening skills have significantly contributed to a hospitable environment. Known for reliability and honesty, I consistently enhance customer experiences without relying on numerical achievements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Regency Hotel
01.2022 - Current
Hospitality worker with experience as front desk. Proven ability to run hotel front desk, keep customer satisfied, and resolve conflict. Responsible, knowledgeable, and perfectly honest for being Front Desk.
Front Desk Clerk
. Greet and register guests in a room hotel usinga point of sale, memorizing faces and bames to ensure personalized service throughout guest stays
. Encode guest on a desktop to know how many vacants room are available.
.Take and confirm reservation over phone, email, and in person and hotel booking
.Refer and report customer inquires Nd complaints to the appropriate departments and offer free items and services to dissayisfied customers
.Keeping the front desk clean and orderly
Education
Midwifery -
University of Northern Philippines
Tamag Vigan City, Ilocos Sur03.2012
Skills
- Trustworthly
- Honest
- Time management
- Listening skills
- Microsoft Office,Word Excel and Outlook
- Multitasking
Accomplishments
I am registered midwife
I also have experience in dealing with patients
Certification
Certificate of Midwifery
Certificate of Health Care Services
Certificate of Caregiving
Nc2 certificate of Caregiver
Additional Information
Personal Background
Birthdate: April 11, 1994
Birthplace: Lahoz Hospital, Vigan City
Age: 30 yrs old
Gender: Female
Nationality: Filipino
Civil Status: Single
Religion: Roman Catholic
Languages
English
Upper intermediate (B2)
Timeline
Front Desk Receptionist
Regency Hotel
01.2022 - Current
Midwifery -
University of Northern Philippines
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