Angeline Moya
A Luna St. Bambang, Pasig City,Philippines
Summary
Results-driven and dependable professional with seven years of experience in customer service, handling diverse lines of business. Committed to delivering exceptional service quality, with a consistent record of strong performance and recognition.
Overview
4
4
years of professional experience
Work History
Client Care Representative
Sun Life Financial Asia Services Limited
Bonifacio Global City
11.2022 - Current
Served as an Admin Specialist, handling and resolving coverage and claims inquiries. Managed policy maintenance, billing, and stakeholder coordination through calls and email. Supported the training of new hires in collaboration with Canadian specialists on products and processes.
Associate
Bosch Service Solutions, Inc.
Bonifacio Global City
11.2022 - Current
- Served as a technical support specialist, advising clients on vehicle features throughout the purchase journey. Provided multi-channel support via calls, outbound communication, and email, resolving complex issues efficiently. Assisted clients in selecting digital vehicle services aligned with their needs.
Client Care Representative
Startek Philippines Inc.
Makati City
01.2022 - 11.2022
- Provided multi-channel support in the telecommunications industry, resolved customer issues, supported onboarding, and trained new hires.
Education
NCIII - Bookkeeping
Tesda Women Center
Taguig City01-2026
Bachelors of Science - Tourism Management
La Consolacion College of Daet
Daet, Camarines Norte01-2016
Skills
- Client Reporting
- Financial Record Keeping
- Data Entry Accuracy
- Attention to Detail
- Confidentiality & Integrity
- Time Management
- Organization Skills
- Adaptability
- Problem-Solving
- Verbal communication
- Written communication
Timeline
Client Care Representative
Sun Life Financial Asia Services Limited
11.2022 - Current
Associate
Bosch Service Solutions, Inc.
11.2022 - Current
Client Care Representative
Startek Philippines Inc.
01.2022 - 11.2022
NCIII - Bookkeeping
Tesda Women Center
Bachelors of Science - Tourism Management
La Consolacion College of Daet