ANGELINE CONSTANTINO

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Responsible for providing administrative support to front office management and attending to customer concerns.

• Implemented innovative solutions to address business challenges, driving improvements in overall operations.
• Conduct in depth internet-based research and provide information evaluation for leading companies from around the globe.
• Delivered high-quality work within tight deadlines, consistently exceeding client expectations.

• Section: Marketing and General Services
• Providing service to clients relative to account opening, placements, SDB, client inquiries and after sales services.
• Assisted in the retention of high-value clients through proactive communication and exceptional service delivery.
• Got promoted twice

• Section: Foreign Exchange Transaction/ Tellering
• Responsible for buying and selling currencies to customers inside the airport (NAIA 3)
• managing client bank accounts , including opening and closing accounts, and overseeing transactions. Processing deposits, payments, and withdrawals

• Section: High Tellering and General Services
• Specialization in Banking/Financial Services

Conduct day-to-day bank transactions and

processes in Retail Banking/Branch Operation

• Ensured timely processing of transactions, reducing errors and improving overall client satisfaction levels.
• Maintained accurate client records, allowing for efficient tracking of account activity and personalized service delivery.

• Department: Springer/Journals
• Typesetting requires a keen mind, a sharp eye and an aesthetic sense.
• Specialization in Communication Arts / Printing,

Lithography & Bookbinding