Angelika Bacamante
Silang, Province Of Cavite
Summary
Dynamic personal assistant with a proven track record at a high-profile organization, excelling in calendar management and travel coordination. Known for discretion and confidentiality, I effectively enhance communication and streamline operations. Adept at organizing meetings and providing exceptional public relations support, I ensure seamless execution of tasks and client satisfaction.
Overview
8
8
years of professional experience
Work History
Personal Assistant to the Owner
05.2020 - Current
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and attended meetings and compiled related documents and reports.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Answered high volume of phone calls and email inquiries.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Sales Associate
04.2019 - 09.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Massage Therapist
06.2017 - 11.2018
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided clear, concise instructions to clients to prepare for massage services.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Prepared oils and lotions for massages.
- Performed aroma therapies and specialized relaxation techniques.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Educated clients on benefits of massage and recommended home care techniques.
- Performed sanitization tasks to keep massage environment clean and safe.
- Administered Swedish, deep tissue and sports massage techniques.
Education
High School Diploma -
Alabel National High School
Alabel, Province Of Sarangani, Philippines04-2016
Skills
- Budgeting assistance
- Discretion and confidentiality
- File organization
- Document preparation
- Travel arrangements
- Meeting coordination
- Calendar management
- Errands management
- Travel coordination
- Time management
- Travel booking management
- Schedule management
- Flexible schedule
Accomplishments
- Managed 5 high-profile clients' personal and professional schedules.
- Customer Service - Managed high turn-over rate while maintaining quality service.
- Resolved customers complaint
Languages
English
Beginner (A1)
Timeline
Personal Assistant to the Owner
05.2020 - Current
Sales Associate
04.2019 - 09.2019
Massage Therapist
06.2017 - 11.2018
High School Diploma -
Alabel National High School
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