Angelie Indelible
IT Business Analyst
Tanza, Province of Cavite
Summary
She has been a dedicated and experienced IT Business Analyst at Generali since 2017. She is proficient in requirements gathering, process improvement, and stakeholder communication. Reliable team player with significant track record in enhancing system efficiencies and driving project success.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
IT Business Analyst
Generali Life Assurance Philippines, Inc.
11.2017 - Current
- Reduced costs with thorough evaluation of existing systems and implementation of cost-effective upgrades.
- Maintained strong relationships with vendors and stakeholders, fostering a cooperative environment for project success.
- Developed high-quality documentation, providing clear guidance for future system enhancements and maintenance.
- Streamlined operations with the implementation of custom IT systems tailored to company objectives.
- Optimized workflow by identifying bottlenecks and recommending process improvements, driving greater productivity.
- Improved business processes by analyzing system requirements and implementing IT solutions.
- Enhanced system functionality for increased efficiency through detailed analysis of user needs and software capabilities.
- Collaborated with cross-functional teams to deliver comprehensive IT solutions, resulting in improved organizational performance.
Education
Bachelor of Science - Information Technology
Cavite State University - Cavite City Campus
Cavite City, Philippines 04.2001 -
Skills
User acceptance testing
Functional specifications
Business process modeling
Requirements gathering
Test planning and documentation
Teamwork and collaboration
Excellent communication
Active listening
Task prioritization
Written communication
Project documentation
Use case analysis
Certification
Life Office Management Association (LOMA) 281
Previous Employment
ValueCare Health Systems, Inc.
IT Data Support Specialist
April 2011 to 2015
- She creates and extracts various reports for Actuarial and Sales both for Corporate and Individual, most of these reports are for medical utilization analysis, corporate and member portfolio's for upcoming renewals.
IT Data Support Specialist Supervisor
2016 to 2017
- She led this section in IT where she established Internal Processes, Report Template Standards and SLA.
- She also help managing Records Management IT section in terms of handling and resolving inter department concerns.
Timeline
IT Business Analyst
Generali Life Assurance Philippines, Inc.
11.2017 - Current
Bachelor of Science - Information Technology
Cavite State University - Cavite City Campus
04.2001 -
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