Angelica Marie Ricarte

• Creating regular reports and internal trackers.
• Administering and Configuring Centreon. [Host - host addition, host templates and host groups, Service - addition, templates, groups, category, commands]
• Performs decommissioning of servers and devices.
  Configuring, maintaining, and supporting the Centreon infrastructure.
• Monitoring and managing Centreon alerts.
• Monitoring of Centreon events and downtime.
• Managing OTRS and ServiceNow ticketing system.
• Centreon Graphs
• Navigation and familiarization of GRAFANA dashboards.
• Addition of instance and/or host in Prometheus Application
• Monitoring configuration of database instance (Oracle instance and MSSQL instance)

Application Coordination:

• Decommissioning of application and servers/on-prem servers
• ADFS to AAD link Migration
• Monitoring and configuring 24 designated service applications
• Access Issues (User is unable to access the application [No or Incorrect role, incorrect link or credentials, network, device or application issue])
• Access Requests (generated from IMDL (Grant, Revoke and Modify user access in the application)
• Adhoc Requests (Other request like creation and sending of Maintenance Communication related emails.)
• Data Upload Request (User request to upload data in the application.)
• Configuration Request (User request to update information/forms and uploading of file/data in the application.)
• Creating tickets in DEEP, SNow and JIRA
• Requesting data application usage to the Vendors per service applications
• WAF Initiative

Admin Tasks:

• Send ticket monitoring report
• Monitors Tickets and Alerts
• Maintain Creation, Update, and Report creation (deck, trackers, others)
• Facilitate and set up KPI and other meetings with vendors, team, and service managers
• Maintain Document Repository
• Prepares Powerpoint and other documents needed for KPI and other meetings

• Stock level monitoring
• Make Graph for monthly plan
• Forecasting
• Monitors and maintains current inventory levels
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Monitoring all created PO
• Sending update and inquiry for order status
• Monitoring of item shipment once ordered until delivered (ETA MNL) and Estimating ex-factory and arrival date of shipment
• Tracks orders and investigates problems
• Incoming PR sent for Replenishment or New Order
• PR from monthly forecast (from graph made and sales)
• PR for lacking items seen in system
• Generate bill of materials in the system and excel file.
• Exporting/ Importing raw materials

Department: Accounting and Finance Department - Factory

• Consolidate accounting documents
• File and encode record of tax
• Perform any task that may assigned by immediate superior and manager
• Compiling documents required by BIR and auditors
• Perform any task that may be assigned by superior from time to time (e.g: sorting and filing documents in stock room)

Department: Logistic Center

• Generate bill of materials in the system and excel file
• Issue Engineering Change Notice (ECN) for any changes in BOM, Drawing, material specification and process.
• Prepares Purchase Requisition (PR) for indirect material
• Issue Material Condemnation Report (MCR) for scrap material or unit
• Monitor Production Output versus Scheduled Production Plan
• Monitor any issues in regards with the projects in charge
• Coordinates with customer regarding requirements and other concerns
• Prepares monthly update including KPI
• Issuance of Purchase Order (PO) and follow-up delivery
• Generate MRP based on customer requirements
• Exporting/ Importing materials needed in production
• PO reconciliation for both customer and supplier PO balance
• Perform any task that may be assigned by immediate superior from time to time (e.g: make 6 months forecast, quotations, set meeting with engineers, monitor the deliveries (import & export).