Hi, I’m
Angelica Nepomuceno
KALOOKAN CITY
Summary
Experienced optometrist with expertise in conducting comprehensive eye examinations and diagnosing various eye conditions. Skilled in accurately prescribing eyeglasses and contact lenses to meet individual needs. Proven track record of building and nurturing positive client relationships, resulting in high levels of satisfaction, client retention, and referrals.
Overview
7
years of professional experience
1
Certification
Work History
Executive Optical
Consultant Optometrist
11.2022 - Current
Job overview
- Examined, diagnosed and managed diseases and disorders of eyes and associated structures.
- Managed inventory of optical products efficiently, reducing waste while ensuring availability of necessary supplies for optimal patient care.
- Educated patients on proper eye care techniques, leading to improved long-term vision health.
- Performed regular assessments of staff performance, providing constructive feedback and guidance for continuous professional growth.
- Implemented new diagnostic tools and technologies to stay current with industry advancements and enhance patient care quality.
Hinduja Global Solutions
Customer Service Representative
07.2021 - 07.2022
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
Hongkong Optical
Optician Assistant
11.2017 - 02.2019
Job overview
- Assisted with dilating patients or using eye medications when directed by optometrist
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients
- Acquainted patients with procedures and explained purpose of testing to establish consent
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions
Education
Manila Central University, Caloocan
Doctor of Optometry from Optometry
06.2022
Skills
- Complaint resolution
- Sales expertise
- Report preparation
- Myopia Management Level 1 passer
Certification
- Internship at Vision Eye Institute, 05/01/22
- Internship at Fe del Mundo Training Center - 3 week training, 06/01/22
- Training and Internship at Essilor Ph, 05/01/22
- Attended The IPAO convention, 06/01/22
References
- Taylor Beverly, beverly.taylor@teamhgs.com
- Dr. Evangeline Santos, evesantos@gmal.com
Accomplishments
Myopia Management LEVEL 1 passer
Licenced Optometrist since 2022
Timeline
Consultant Optometrist
Executive Optical
11.2022 - Current
Customer Service Representative
Hinduja Global Solutions
07.2021 - 07.2022
Optician Assistant
Hongkong Optical
11.2017 - 02.2019
Manila Central University
Doctor of Optometry from Optometry
- Internship at Vision Eye Institute, 05/01/22
- Internship at Fe del Mundo Training Center - 3 week training, 06/01/22
- Training and Internship at Essilor Ph, 05/01/22
- Attended The IPAO convention, 06/01/22
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