Angelica Ibañez
Store Officer
General Trias ,Cavite
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Store Operations Intern
Divimart
Binakayan,Kawit,Cavite
10.2020 - Current
- Approved regular payroll submissions for employees.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Human Resources Associate
Divimart
Mambog,Bacoor,Cavite
05.2019 - 10.2020
- Gathered personnel records from employees from each department.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
Secretary to the General Manager
Robinsons
Imus,Cavite
06.2013 - 11.2013
- Answered high volume of phone calls and email inquiries.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Organized and updated schedules for executives.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
Education
College - Communication Arts
San Sebastian College Recoletos De Cavite
Cavite City 06.2001 - 04.2009
Skills
Computer literate
Character Reference:
Ms.Amie Bibat
NAIA Terminal 3
Assistant Clerk
Mr.Anton Ferrer
Divimall Kawit
Store Officer
Ms. Kim Nicole Betasolo
Divimart Binakayan
Accounting Head
Timeline
Store Operations Intern
Divimart
10.2020 - Current
Human Resources Associate
Divimart
05.2019 - 10.2020
Secretary to the General Manager
Robinsons
06.2013 - 11.2013
College - Communication Arts
San Sebastian College Recoletos De Cavite
06.2001 - 04.2009