Angelica Berdin
Office Assistant / IT Specialist
Quezon City, Metro Manila
Summary
Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to a smooth-running office environment.
Overview
1
1
Language
1
1
Certification
1
1
year of professional experience
Work History
IT Specialist
MLR Financial Insurance Agency, Inc
01.2026 - Current
- Provided technical support to users, resolving hardware and software issues efficiently.
- Configured hardware, devices, and software to set up work stations for employees.
- Walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Creating content and editing photos/videos for company`s recruitment.
Office Assistant
MLR Financial Insurance Agency, Inc
06.2025 - Current
- Coordinated scheduling for meetings, optimizing calendar management for staff availability.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Organized office documentation, implementing filing systems that improved retrieval processes.
- Supported team with data entry tasks, maintaining accuracy and efficiency in database updates.
- Responded to customer inquiries, providing information and assistance to enhance client satisfaction.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted in managing office supplies inventory, ensuring timely restocking and organization.
Education
Bachelor of Science - Information Technology
Phinma Saint Jude College
Manila, Metro Manila, Philippines 04.2001 -
High School Diploma -
E. Rodriguez Jr. High School
Quezon City, Metro Manila, Philippines 04.2001 -
Malagap Integrated School
Malagap, Banisilan, Cotabato 04.2001 -
Skills
IT support
Network administration
Troubleshooting
Data organization
Document management
File organization
Email management
Administrative support
Certification
Writer
Timeline
Writer
05-2026
IT Specialist
MLR Financial Insurance Agency, Inc
01.2026 - Current
Office Assistant
MLR Financial Insurance Agency, Inc
06.2025 - Current
Bachelor of Science - Information Technology
Phinma Saint Jude College
04.2001 -
High School Diploma -
E. Rodriguez Jr. High School
04.2001 -
Malagap Integrated School
04.2001 -