Angelica Artienda

• B2B outbound sales processing: Handle the entire process from lead qualification, B2B partnership proposals to contract negotiations and closing deals.
• Drove contract term and pricing structure negotiations to support revenue growth.
• Coordinated cross-functional teams to resolve client issues, supporting customer success and onboarding teams for smooth handoffs.
• Oversee account activities to ensure client requirements are met while closing sales for seamless handoff with onboarding team.

• Appointment setting through cold calling. Book qualified sales meetings or discovery calls for BDR.
• Lead Generation & Research: Identify potential clients, research target accounts, and verify decision-makers.
• Prospected qualified leads through outbound email, calls, and LinkedIn outreach.
• Maintained accurate pipeline records, notes, and activity updates in CRM systems.

• Managed high-volume sales chat conversations, guiding customers toward suitable products and services.
• Lead generation and right fitting customer needs in purchasing
  accounting software
• Processing sales, upgrades, change plans and billing adjustments

• Guided customers through billing, order, and technical support processes with clear, professional communication.
• Provided technical support for weight loss mobile app
• Assisted with customer billing issues and processed product sales
• Responsible for retention and cancellation of customers’ account

• Filed and organized vehicle registration records systematically.

• Assisted in facilitating driver's license release.