ANGELICA APRIL T MOCORRO
Iligan City
Summary
To gain experience in the field of accounting and also utilize my skills, in order to increase productivity of organization and individual growth.
Offering organizational and communication skills, prepared to thrive in virtual support environment. Contributes willingness to learn and adapt to new tools and techniques quickly, with focus on administrative support and task management. Ready to use and develop digital skills and efficient work habits in Desired Position role.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
1
1
year of professional experience
Work History
Virtual Assistant, Social Media Marketing
Gignet
12.2023 - 11.2024
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Facilitated smooth operations with proficient data entry and document management for various projects.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Completed business correspondence, transcription, and data entry.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Conferred with customers by telephone, chat or email to provide information.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Grew online community engagement with regular, interactive posts tailored to audience interests.
- Coordinated with sales teams to align social media efforts with promotional objectives.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Coordinated Skype calls across multiple time zones.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Executed travel arrangements by researching and booking flights and accommodations.
Education
Business administration major in Marketing
Iligan medical center college
Business administration major marketing
st.michaels college
Housekeeping nc2
Picardal institute science technology
Skills
- Customer service
- Calendar management
- Data entry
- Microsoft office
- Social media updating
- Document preparation
- Meeting scheduling
- Travel planning
- Event planning
- Expense tracking
- Spreadsheet management
- Online marketing
- Online scheduling
- Video and livestreaming
- Fast learner
- Scheduling and calendar management
- Multitasking and time management
- Clear communication
- Customer and client relations
- Excel spreadsheets
- Mail management
- Invoice processing
- Travel coordination
- Office administration
LANGUAGES
English
Bisaya
Tagalog
References
Nenet, Paradela, Hon., 09976114412, Barangay Captain, Buru-un
Timeline
Virtual Assistant, Social Media Marketing
Gignet
12.2023 - 11.2024
Business administration major in Marketing
Iligan medical center college
Business administration major marketing
st.michaels college
Housekeeping nc2
Picardal institute science technology
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