Angel Prudente
12 Manggahan Street Western Bicutan Taguig City
Summary
Skilled Pharmacy Assistant brings 5 years of experience in Mercury Drug Corporation pharmacy environments. Dedicated to maintaining smooth operations and helping customers with individual medication needs. Highly responsible in dealing with controlled substances and kind with customers of backgrounds. Highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Mercury Drug Corporation
11.2019 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Ensured clean and organized work environment, complying with safety and hygiene standards.
- Enhanced team communication, organizing regular meetings to discuss workflow improvements.
- Verified patient information to correctly dispense medications.
Practice Teacher
Tongohin Elementary School
06.2018 - 10.2018
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Introduced new technology into classroom to optimize teaching and increase student interest.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Developed strong relationships with parents through consistent communication about student progress and growth, fostering a supportive home-school partnership.
- Created and implemented different learning activities to meet needs of different types of learners.
Education
Bachelor Of Industrial Technology -
Batangas State University
Lipa, Batangas Bachelor Of Elementary Education -
Northern Quezon College Inc.
Infanta, Quezon 03.2018
Skills
- Multitasking
- Customer service
- Excellent communication
- Collaboration and teamwork
- Active listening
- Time management
- Computer Literate
Accomplishments
- Licensed Professional Teacher
Certification
2014
- Certification of Participation for active involvement in the Batangas Information Technology Students’ Conference 2014.
2015
- Certificate of Appreciation for invaluable support to the Feeding Program Extension conducted at Infanta Central Elementary School Kindergarten.
2016
- Certificate of Participation for active participation as a participant in the Seminar- Workshop on CREATIVE GROUP TECHNIQUES IN FACILITATION FOR EDUCATION MAJORS held in Infanta Central Elementary School, Infanta Quezon on December 3-4, 2016.
2016
- Certificate of Attendance that has attended and actively participated in the 6 hours skills enhancement seminar-workshop on “MALWARE REMOVAL WITH BASIC TROUBLESHOOTING AND LIVE VIDEO CONFERENCE ON LAN AND ONLINE using TeamViewer Application.
2023
- Continuing Education for Pharmacy Assistants V #75 “The Pharmacy Assistants: Enhancing Their Role in Providing Patient/ Customer Care”
Timeline
Pharmacy Assistant
Mercury Drug Corporation
11.2019 - Current
Practice Teacher
Tongohin Elementary School
06.2018 - 10.2018
2014
- Certification of Participation for active involvement in the Batangas Information Technology Students’ Conference 2014.
2015
- Certificate of Appreciation for invaluable support to the Feeding Program Extension conducted at Infanta Central Elementary School Kindergarten.
2016
- Certificate of Participation for active participation as a participant in the Seminar- Workshop on CREATIVE GROUP TECHNIQUES IN FACILITATION FOR EDUCATION MAJORS held in Infanta Central Elementary School, Infanta Quezon on December 3-4, 2016.
2016
- Certificate of Attendance that has attended and actively participated in the 6 hours skills enhancement seminar-workshop on “MALWARE REMOVAL WITH BASIC TROUBLESHOOTING AND LIVE VIDEO CONFERENCE ON LAN AND ONLINE using TeamViewer Application.
2023
- Continuing Education for Pharmacy Assistants V #75 “The Pharmacy Assistants: Enhancing Their Role in Providing Patient/ Customer Care”
Bachelor Of Industrial Technology -
Batangas State University
Bachelor Of Elementary Education -
Northern Quezon College Inc.
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