

Team Leader guiding customer service support with critical thinking, clear coordination, and calm decision-making. Supports teammates with different skills and perspectives while keeping daily service work organized and efficient. Brings customer-facing experience from flight and hotel bookings into fast-paced service operations.
Microsoft Office
Computer literacy
Calendar management
Document preparation & formatting
Data entry & records management
Inbox management
Canva
Digital marketing
Team leadership
Stakeholder communication
Scheduling workflow management
Phone system operation
CRM administration
Vendor coordination
Office procedure development